At a Glance
- Tasks: Train and manage staff while overseeing service operations and customer relationships.
- Company: Join a dynamic automotive company with a strong local reputation.
- Benefits: Enjoy a competitive salary, pension scheme, employee discounts, and free MOT services.
- Other info: Opportunities for bonuses and career growth in a supportive environment.
- Why this job: Gain hands-on experience in management and make a real impact on service quality.
- Qualifications: Level 2 in light vehicle maintenance and a proactive attitude.
The predicted salary is between 32000 - 34000 £ per year.
Location: Speke Hall Road
About The Role
As an Assistant Manager, you will work alongside the Centre Manager who will train you in all aspects of how to manage the operation in all areas including people, service operations, car count, profit, sales and administrative duties. This is a hands-on role; our Assistant Managers also spend time in the service bays with the team, assisting when necessary to ensure a seamless and timely operation is maintained.
Responsibilities
- Train and manage staff
- Oversee service operations, car count, profit, sales and admin duties
- Assist with fast-fit repairs and servicing as required
- Maintain customer relationships and ensure service quality
Qualifications
You should be qualified to a minimum of Level 2 in light vehicle maintenance and able to carry out minor fast-fit repairs or servicing as and when required.
The ideal candidate will:
- Be proactive with a positive attitude and a desire to deliver great customer service
- Be sales driven, aiming to meet and exceed financial targets set for the centre
- Look to assist the team in continuing to build a strong reputation for our brand within the local area
Required Criteria
- Level 2 in light vehicle maintenance
Desired Criteria
- Automotive service experience 2 years (preferred)
- Full driving licence (preferred)
- Customer service experience 2 years (preferred)
- Management experience 2 years (preferred)
Benefits
- Company pension with 5% contribution from the company
- Cycle to work scheme
- Employee discount plus free MOT and service annually
- Free on-site parking
- Life insurance at three times your salary
- Long service and birthday gifts
- Uniform
- Referral programme
Supplemental Pay
- Bonus scheme paid monthly
- Performance bonus
- Quarterly bonus
Contract Type: fulltime
Salary: From £32,000.00 Yearly to £34,000.00 Yearly
Closing Date: Tuesday 30th June, 2026
Assistant Manager in Liverpool employer: IN'n'OUT Autocentres
As an Assistant Manager at our Speke Hall Road location, you will be part of a dynamic team that values hands-on experience and personal growth. We offer a supportive work culture with comprehensive training, competitive benefits including a company pension and performance bonuses, and opportunities for career advancement within a reputable brand known for its commitment to customer service. Join us to make a meaningful impact in the automotive industry while enjoying a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Liverpool
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about the company in your interview.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to management and customer service. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of your past achievements, especially those that relate to sales and team management. This will help us see how you can contribute to our success.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on our radar and shows you’re genuinely interested in joining the team.
We think you need these skills to ace Assistant Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your Level 2 qualification in light vehicle maintenance and any relevant management or customer service experience. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and your proactive attitude. Tell us why you’re excited about the Assistant Manager role and how you can contribute to our brand's reputation.
Showcase Your Experience:When detailing your work history, focus on your automotive service experience and any management roles you've held. We love seeing examples of how you've met or exceeded targets in previous positions, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at IN'n'OUT Autocentres
✨Know Your Stuff
Make sure you brush up on your knowledge of light vehicle maintenance and fast-fit repairs. Be ready to discuss your qualifications and any relevant experience you have, especially if you've worked in a similar role before.
✨Show Off Your People Skills
As an Assistant Manager, you'll be managing staff and maintaining customer relationships. Prepare examples of how you've successfully led a team or resolved customer issues in the past. This will show that you're proactive and customer-focused.
✨Be Sales Savvy
Since the role involves meeting financial targets, think about how you've contributed to sales in previous positions. Bring specific examples of how you’ve driven sales or improved service quality, as this will demonstrate your sales-driven mindset.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.