Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate the team while ensuring top-notch customer service and workshop efficiency.
- Company: Join a trusted automotive service provider with a commitment to customer satisfaction.
- Benefits: Enjoy a competitive salary, pension scheme, employee discounts, and free parking.
- Why this job: Be part of a dynamic team that values your input and offers career growth opportunities.
- Qualifications: Level 3 Technician or MOT Tester experience preferred, along with strong customer relations skills.
- Other info: Fast-paced environment with ongoing training and development for your career advancement.
The predicted salary is between 30000 - 34000 £ per year.
Job Description
Location: In N Out, 5A Gate Park, Great Eastern Way, Parkgate
In’N’Out Autocentres are experts in vehicle servicing, MOT\’s & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
Our Assistant Managers, alongside our Centre Managers, are key to providing effective management and leadership of our quick fit operations, driving profitability, maximising productivity and coaching and motivating the centre team. Ideally previously qualified as a Level 3 Technician and/or MOT Tester, you will need to have previous hands‑on experience as you will be dividing your time between the workshop, working alongside the team, and assisting the Centre Manager with daily sales and customer service.
Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long‑term relationships based on trust and integrity.
About The Role
If you possess a strong desire to help drive business performance and improvement, are passionate about customer relations, have excellent communication skills and are looking for a long term career move to an expanding business, this could be the ideal opportunity for you.
All of our colleagues can look forward to a fast paced and varied working environment with training, development and CPD opportunities to succeed and build their career with us.
Benefits
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On‑site parking
- Referral programme
Supplemental Pay Types
- Bonus scheme
- Performance bonus
Required Criteria
- Full Driving Licence (required)
Desired Criteria
- Automotive service: 3 years (preferred)
Closing Date: Saturday 28th February, 2026
Contract Type: fulltime
Salary: From £32,000.00 Yearly to £35,000.00 Yearly
Servicing Made Simple – We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service – The IN\’n\’OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts – We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.
Trained and Qualified Technicians – All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture – We are a Which? Trusted Trader And proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with its customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi‑Fi, Coffee, Comfortable Sofas – Our client waiting lounges feature highspeed Wi‑Fi, free beverages, child\’s play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers – IN\’n\’OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction.
We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
#J-18808-Ljbffr
Assistant Manager employer: IN'n'OUT Autocentres
Contact Detail:
IN'n'OUT Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company inside out! Research IN'n'OUT Autocentres, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their customer-first approach.
✨Tip Number 2
Practice your communication skills! As an Assistant Manager, you'll need to connect with both customers and your team. Role-play common scenarios or questions you might face in the interview to boost your confidence.
✨Tip Number 3
Showcase your hands-on experience! Be ready to share specific examples of how you've tackled challenges in previous roles, especially in customer service or team management. This will highlight your suitability for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the IN'n'OUT family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you care about customer satisfaction. Share examples of how you've gone the extra mile to help customers in the past. We love seeing that passion shine through!
Highlight Relevant Experience: Make sure to mention any hands-on experience you have, especially if you're a Level 3 Technician or MOT Tester. We want to see how your background aligns with our needs, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at IN'n'OUT Autocentres
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially if you're a Level 3 Technician or MOT Tester. Be ready to discuss your hands-on experience and how it relates to the role of Assistant Manager. This will show that you’re not just about management but also understand the workshop dynamics.
✨Customer Care is Key
Since customer satisfaction is at the heart of what they do, prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where your communication skills made a difference, as this will highlight your fit for their culture.
✨Show Your Leadership Skills
As an Assistant Manager, you'll be expected to motivate and coach your team. Come prepared with examples of how you've successfully led a team or improved productivity in previous roles. This will demonstrate your capability to drive business performance.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
