Head of Operations in Leicester

Head of Operations in Leicester

Leicester Full-Time 50000 - 65000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic warehouse team and drive operational excellence in logistics.
  • Company: Join Innotech Digital & Display, a global leader in print media distribution.
  • Benefits: Enjoy a competitive salary, profit share, and generous holiday allowance.
  • Other info: Exciting career growth opportunities in a supportive and innovative company.
  • Why this job: Shape the future of logistics while making a real impact in a fast-paced environment.
  • Qualifications: Experience in warehouse management and strong leadership skills required.

The predicted salary is between 50000 - 65000 € per year.

Drive operational excellence in a fast-paced warehouse environment with a global print media distributor. Lead a high-performing team, oversee UK and EU logistics operations, and play a key role in shaping future improvements and growth.

This is an exciting opportunity for an experienced and commercially minded Head of Operations to take ownership of a busy warehouse and logistics operation. You will lead day-to-day activities across warehouse, transport and EU third-party logistics operations while driving continuous improvement initiatives that support business growth and customer satisfaction. The successful candidate must be comfortable managing a physical, high-throughput operation involving specialist handling processes and complex logistics requirements.

Key Responsibilities
  • Oversee all warehouse operations including goods-in, picking, packing, despatch and transport coordination
  • Manage inbound shipping container schedules, unloading and stock put-away activities
  • Ensure customer orders are fulfilled accurately and delivered on time
  • Coordinate outbound deliveries using company vehicles, couriers and pallet networks
  • Manage the safe handling, storage and movement of large, bulky and specialist products including grand format rolls
  • Ensure appropriate material handling equipment and racking systems are maintained and used correctly
  • Monitor operational KPIs including accuracy, turnaround times and service performance
  • Oversee relationships and service levels with EU third-party logistics providers in France and Italy
  • Conduct regular visits to EU warehouse sites to support process improvements and training
  • Lead, motivate and develop a warehouse team of 10 to 15 employees
  • Maintain high standards of communication, team performance and employee engagement
  • Support and reinforce health and safety compliance across all warehouse operations
  • Identify operational inefficiencies and develop improvement recommendations for senior management
  • Produce operational reports covering throughput, stock accuracy and team performance
  • Support implementation of agreed operational improvements and best practice initiatives
Key Skills and Qualifications
  • Essential: Proven experience managing a fast-paced warehouse or distribution operation, ideally within a product distribution or trade supply environment
  • Demonstrated ability to lead and motivate a team of 10+ people directly
  • Strong understanding of end-to-end warehouse processes: inbound, storage, picking, packing, despatch and transport
  • Experience managing high volume order fulfilment in a time-pressured environment
  • Working knowledge of Health & Safety legislation and warehouse compliance requirements
  • Ability to quickly establish authority and credibility with an established team
  • Strong problem-solving skills and the ability to make confident decisions under pressure
  • Excellent communication skills able to work with both a warehouse team and senior management
  • Proficient with warehouse management systems and basic office tools (Excel, email)
  • Desirable: Familiarity with container-based inbound freight schedules and import logistics workflows
  • Experience managing mixed outbound transport models (own fleet, couriers, pallet networks)
  • Experience handling large, heavy or oversized products requiring specialist MHE and racking solutions
  • IOSH Managing Safely or equivalent H&S qualification
  • Experience preparing and presenting operational improvement proposals to senior stakeholders
  • Forklift licence (counterbalance and/or reach)
  • Experience with overseas warehouse management/implementation
Benefits
  • Competitive salary dependent on experience
  • Annual profit share scheme, paid subject to company performance
  • 25 days holiday plus

Head of Operations in Leicester employer: Innotech

Innotech Digital & Display is an exceptional employer, offering a dynamic work environment in Coalville where operational excellence thrives. With a strong focus on employee development and a culture that values teamwork and innovation, you will have the opportunity to lead a dedicated team while driving continuous improvement initiatives. Enjoy competitive salaries, an annual profit share scheme, and generous holiday allowances as part of a well-established international group committed to quality and service.

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Contact Detail:

Innotech Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Operations in Leicester

Tip Number 1

Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its operations. Understand their logistics processes and think about how your experience can drive their operational excellence. Show them you’re the perfect fit!

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your leadership style and how you’ve improved warehouse operations in the past. Confidence is key!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Head of Operations in Leicester

Warehouse Management
Logistics Operations
Team Leadership
Operational Excellence
Continuous Improvement
Health & Safety Compliance
Order Fulfilment

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Head of Operations role. Highlight your experience in managing warehouse operations and leading teams, as well as any specific achievements that demonstrate your ability to drive operational excellence.

Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share your passion for logistics and operations, and don’t forget to mention how you can contribute to our growth and customer satisfaction.

Showcase Relevant Skills:Be sure to showcase your skills in problem-solving, team leadership, and communication. We want to see how you’ve successfully managed high-pressure situations and improved processes in your previous roles.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Innotech

Know Your Operations Inside Out

Before the interview, make sure you thoroughly understand warehouse operations and logistics. Brush up on key processes like inbound shipping, stock management, and order fulfilment. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about operational excellence.

Showcase Your Leadership Skills

As a Head of Operations, you'll be leading a team. Prepare examples of how you've successfully motivated and developed teams in the past. Think about specific challenges you've faced and how you overcame them, as this will demonstrate your ability to lead effectively in a fast-paced environment.

Be Ready to Discuss KPIs

Operational KPIs are crucial for this role. Familiarise yourself with common metrics like accuracy rates, turnaround times, and service performance. Be prepared to discuss how you've monitored and improved these metrics in previous roles, as this will highlight your analytical skills and focus on continuous improvement.

Prepare Questions About Future Improvements

During the interview, ask insightful questions about the company's current operations and future growth plans. This shows that you're thinking strategically and are genuinely interested in contributing to the company's success. It also gives you a chance to demonstrate your knowledge of industry trends and best practices.