Senior Business Analyst

Here at innocent, we’re on a mission to make it easier for everyone to get more fruit and veg into their bodies. We started back in 1999 and since then we’ve gone from selling a few smoothies at a music festival to becoming one of Europe’s biggest drinks companies with around 1,000 people (and the B Corp seal of approval). It’s nice to be able to say things like that but we’re not patting ourselves on the back just yet. We want to show everyone that it’s possible to be a successful business while looking after people and the planet too, so we’re trying to get better in pretty much every way.

A bit about the team: Here at innocent, we’ve been on a journey over the past few years, starting the revolution to our core bits of technology and all of the processes we use with the intention to make sure our business runs as smoothly and efficiently as possible as it grows, using technology and data to support this. You’ll be joining a team whose focus is on process and technology project delivery and change management, supporting the business unlock the capabilities that will deliver on our 2030 business strategy to deliver 1 billion more portions of fruit & veg to our drinkers.

A bit about the role: We have a very exciting opportunity as a Senior Business Analyst, working alongside the wider Enterprise Service team to design and deliver our technology transformation projects which span Supply, Manufacturing, Finance, People, Commercial and Product. You’ll sit in the Solution Architecture and Design team, but work alongside the whole Enterprise Services team comprising of BAs, Project managers and our test function to work on project E2E using your full BA toolkit (requirements gathering, critical thinking, making change recommendations, partnering, testing, training, change mgmt.. etc).

What you’ll be doing:

• Working in a fast-paced environment to design, deliver and roll out technology and process improvement projects across Supply, Manufacturing, Finance, People, Commercial and Product, evolving our existing applications and/or bringing in new to unlock functional capabilities.
• Managing multiple Business Analysts, as well as leading the charge as part of wider project teams to deliver complex technology change through SaaS solutions, delivering work yourself and through others.
• Partnering with external stakeholders to prioritise and land change brilliantly, using excellent change management skills to engage effectively throughout the lifecycle of a project.
• Hold our 3rd parties to account to deliver with pace and quality, driving our WoW and ensuring we’re delivering against effective change governance and controls, including adapting these where necessary.
• Listening to the business and making recommendations for change, building those recommendations out through structured and detailed requirements gathering.
• Supporting, coaching and mentoring more junior analysts – being an active member of the analyst community to drive and share best practice and learnings.

You’ll have:

• Directly line managed – is able to demonstrate how you have developed team members and managed their performance.
• Be comfortable leading a team, with an ability to coach junior members of a team to deliver through them to high standards.
• Delivered multiple technology projects in a SaaS environment across the project lifecycle of varying scale and complexity and is able to set the direction for delivering through all phases of a change.
• Uses BA best practice to deliver changes in the right way (e.g. process mapping, requirements gathering).
• Be able to demonstrate and drive E2E thinking across changes in highly integrated and connected processes.
• Be able to manage relationships with 3rd party technology providers to ensure their delivery to standards and timescales.
• Great partnering skills and stakeholder management across different levels of seniority, complemented by excellent communication skills to present complex concepts in a distilled and simple way, and make tough recommendations.
• Manage through ambiguity and challenge to drive balanced recommendations of routes to resolution.
• Work autonomously day-to-day and knows when support and escalation routes are needed, for themselves and their team.

You’ll get:

• To be part of a team with big ambitions and a significant change plan, where you’ll be able to make your mark on how innocent realise our plan to reach 1 billion more portions of fruit & veg by 2030 by delivering new and innovative capabilities.
• The opportunity to hone your leadership skills and develop a team, sharing and establishing best practice, including being a key part of our BA community.
• As well as the standard stuff you get for turning up for work, we have some great clubs, a free breakfast and as many smoothies as you can shake a stick at.

We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone’s career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further. In exchange for helping us do business in the right way, you’ll get a solid rewards package that includes a salary, private healthcare, a target-based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies.

We also know that not all our drinkers come from the same background, or think the same – so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are. Even if you don’t think you can tick all the boxes, if the job sounds right for you, come and throw your hat in the ring. Probably best to get your skates on though, as we might close this early if we get loads of applications.