Sales and Operations Planning Lead (9 Month FTC) in London

Here at innocent we’re on a mission to make it easier for everyone to get more fruit and veg into their bodies. Founded in 1999, we grew from a couple of smoothies at a music festival to become one of Europe’s biggest drinks companies with around 1,000 people and the B Corp seal of approval.

Responsibilities

• Run the entire innocent performance cycle, leading the team that delivers Sales and Operations Execution (S&OE) processes and keeping the monthly performance rhythm moving across Marketing, GTM, Supply Chain and Finance.
• Bring together cross‑functional teams—from supply planners to senior directors—to understand our performance, spot gaps and help the business make smart decisions in‑year.
• Lead and develop a small team (two direct reports) in a fast‑paced, ambiguous environment, keeping them motivated and focused on their goals.
• Oversee weekly and monthly processes that track, report and analyze customer service levels and finished goods waste, driving corrective actions where required.
• Lead the monthly process to analyze and allocate waste costs, supporting commercial and operational choices.
• Feed strong service and waste insights into business cases, innovation projects and portfolio health reviews.
• Connect all processes that track progress against our scorecard and ensure relevant topics and recommendations reach the performance huddle.
• Build trusted relationships with senior stakeholders across the business to solve problems and unlock opportunities.
• Own and continuously improve our S&OP and S&OE routines, ensuring quality execution each month.

Qualifications

• Experience running FMCG product, sales or supply‑chain processes with depth in at least one area.
• A proven track record of building strong relationships from peers to senior leaders, and experience line‑managing others.
• Excellent facilitation skills and confidence leading discussions with cross‑functional groups.
• Clear, flexible communication skills, especially when things are ambiguous or changing.
• Strong numerical ability and confidence working with performance data and financials.
• A proactive mindset – spotting issues early and driving recommendations forward.
• The ability to build clear, structured recommendations and communicate them simply.
• Experience leading a team and keeping people engaged, supported, and developing.

Benefits

• A central role in how innocent tracks performance, makes decisions and delivers its scorecard each year.
• The chance to work closely with senior leaders across Marketing, GTM, Supply Chain and Finance, influencing key conversations.
• The opportunity to lead and develop a brilliant team working at the heart of planning and performance.
• A varied role with broad scope for impact – from service levels and waste to decision‑making and improving core business routines.
• The satisfaction of helping keep innocent on track, making great choices and delivering the plan in the best possible way.

We want innocent to be a great place to work and we are committed to fostering an inclusive environment where people from all backgrounds can thrive. All qualified candidates will be considered regardless of gender, age, race, religion, nationality, sexual orientation, gender identity, disability, or any other protected characteristic.

In exchange for helping us do business in the right way, you’ll receive a solid rewards package that includes a competitive salary, private healthcare, a target‑based bonus, a day off on your birthday, and free smoothies.

We may close this role early if we receive a large volume of applications.