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- Tasks: Build strong relationships with retail customers and manage their accounts for growth.
- Company: Join HG Recruitment, a leading player in the UK retail and FMCG sector.
- Benefits: Competitive salary of £40k - £45k, career growth, and a dynamic work environment.
- Why this job: Be a key player in driving growth and innovation in a fast-paced industry.
- Qualifications: Experience in managing retail accounts and strong analytical skills required.
- Other info: Supportive team culture with a commitment to equality and zero tolerance for harassment.
The predicted salary is between 34000 - 51000 £ per year.
HG Technical has an exciting opportunity with our client based in Huntingdon. A new position has arisen for a talented and driven Commercial Manager to join a leading player in the UK retail and FMCG sector. This pivotal role will see you supporting the Head of Commercial to deliver strategic initiatives, expand customer portfolios, and strengthen key relationships across major retail and online channels.
You’ll act as the bridge between customers and internal teams optimising performance, driving growth, and ensuring exceptional service delivery from concept through to execution. If you’re passionate about retail, commercially astute, and thrive in a fast‑paced, dynamic environment, this is the role for you.
Responsibilities
- Build and nurture strong, long-term relationships with retail and online customers, ensuring alignment with business objectives.
- Manage the commercial lifecycle of customer accounts from new product introductions and category changes to ongoing performance management.
- Partner with the Head of Commercial to identify and secure growth opportunities that deliver measurable commercial value.
- Own customer business plans, ensuring sustained growth, innovation, and achievement of financial targets.
- Collaborate cross-functionally with NPD, Operations, Technical, and Insight teams to deliver seamless product launches and category initiatives.
- Analyse category trends and customer data to inform decision-making and develop strategies that drive profitability.
- Act as a key point of contact for customers, providing regular updates, resolving issues, and maintaining high satisfaction levels.
- Support long‑term strategic growth plans, exploring new revenue streams and enhancing customer engagement.
- Lead reporting and performance tracking for key accounts, identifying risks and opportunities for improvement.
- Contribute to range reviews and commercial projects, ensuring timely delivery and alignment across stakeholders.
Experience
You’ll bring a mix of commercial insight, customer focus, and operational understanding. You can manage multiple priorities while maintaining a sharp focus on results and relationships.
Essential skills and experience include:
- Proven track record in managing key retail or FMCG customer accounts.
- Strong understanding of commercial levers and performance drivers in a fast‑paced, competitive market.
- Excellent relationship management and communication skills, both internally and externally.
- Strong analytical and problem‑solving abilities, with experience turning insights into actionable outcomes.
- Confident project manager with experience in NPD, forecasting, and range planning.
- Proficient in ERP systems (e.g., Rubicon) and familiar with production planning and product specifications.
- Experience collaborating with cross‑functional teams to launch and grow new product categories.
HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. Members of disability confident, should you require specialist assistance to support you in the application process our team of supportive operatives will always be on hand to support you one to one. We have a zero‑tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it. HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together.
Commercial Manager employer: Innkeeper LLC
Contact Detail:
Innkeeper LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and FMCG sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Knowing their latest products and market trends will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Showcase your achievements! Be ready to discuss specific examples of how you've driven growth or improved customer relationships in past roles. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Commercial Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Manager role. Highlight your experience in managing retail or FMCG accounts and showcase your commercial insight. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about retail and how your skills align with the responsibilities of the role. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive growth and manage customer relationships. Numbers speak volumes, so include metrics where possible to show your impact!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It streamlines the process and ensures your application gets to the right people quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Innkeeper LLC
✨Know Your Numbers
As a Commercial Manager, you'll need to demonstrate your understanding of key performance indicators and financial metrics. Brush up on relevant data from your previous roles, and be ready to discuss how you've used analytics to drive growth and profitability.
✨Showcase Relationship Management Skills
This role is all about building strong relationships with customers. Prepare examples of how you've successfully managed client accounts in the past, highlighting your communication skills and ability to resolve issues effectively.
✨Understand the Market Landscape
Familiarise yourself with current trends in the retail and FMCG sectors. Be prepared to discuss how these trends could impact the company and suggest strategies for capitalising on them during your interview.
✨Prepare for Cross-Functional Collaboration
Since this role involves working with various teams, think of examples where you've collaborated across departments. Highlight your project management experience and how you ensured seamless product launches or category initiatives.
