At a Glance
- Tasks: Assist clients in buying and selling properties while managing viewings and marketing.
- Company: Join Innes & Mackay, a trusted firm in the Highlands since 1874.
- Benefits: Enjoy a friendly work environment with full-time hours and competitive salary.
- Other info: Be part of a supportive team and grow your career in property services.
- Why this job: Gain hands-on experience in estate agency and develop your client service skills.
- Qualifications: Confident communicator with strong organisational skills; previous experience is a plus.
The predicted salary is between 31500 - 38500 £ per year.
Innes & Mackay is an established firm of solicitors, estate agents and notaries based in Inverness. Since 1874, we have supported individuals, families and businesses across the Highlands with trusted legal and property services. Our estate agency team works closely with clients throughout the buying and selling process, providing professional advice alongside a friendly, personal service.
We are looking for a confident, organised and approachable Estate agency assistant to join our busy estate agency team. This is a varied, client-facing role involving communication with buyers and sellers, coordinating property viewings and appointments, supporting property marketing and assisting with the day-to-day administration of the department. The successful candidate will be comfortable speaking with clients, managing multiple tasks and working closely with colleagues as part of a supportive team.
Key responsibilities:
- Answering telephone calls and responding to property enquiries
- Arranging property viewings, valuations and appointments
- Contacting prospective buyers to obtain feedback following viewings
- Keeping clients updated throughout the property sales process
- Conducting property viewings, where appropriate
- Supporting the management of the firm’s social media channels
- Maintaining accurate records and updating internal systems
- Providing general administrative support to the property team
- Assisting with other duties as required
About you:
The successful candidate will:
- Be confident, professional and comfortable communicating with clients
- Have excellent organisational and time management skills
- Be able to manage a varied workload and prioritise tasks effectively
- Have strong written and verbal communication skills
- Work well independently and as part of a team
- Be comfortable using social media and digital platforms
- Hold a valid UK driving licence
Previous experience within an estate agency, property sales, administration or a customer-facing role would be beneficial, although applications will be considered based on relevant skills and experience.
What we offer:
- A varied role within an established Highland firm
- The opportunity to become part of an experienced and supportive team
- A professional, friendly working environment
- The opportunity to build experience across estate agency, property marketing and client service
- Salary dependent on experience
- Full-time, consistent weekday working hours
Estate Agency Assistant in Inverness employer: Innes & Mackay Solicitors and Estate Agents
Innes & Mackay is an excellent employer, offering a supportive and friendly work environment in the heart of Inverness. As part of our estate agency team, you will benefit from professional development opportunities while working closely with experienced colleagues to provide exceptional service to clients. With a focus on teamwork and a commitment to employee growth, we ensure that every team member feels valued and empowered in their role.
Contact Details:
Innes & Mackay Solicitors and Estate Agents Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Estate Agency Assistant in Inverness
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Innes & Mackay Solicitors and Estate Agents.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Innes & Mackay Solicitors and Estate Agents? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Innes & Mackay Solicitors and Estate Agents's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Estate Agency Assistant in Inverness
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Estate Agency Assistant role at Innes & Mackay Solicitors and Estate Agents, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Innes & Mackay Solicitors and Estate Agents
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Innes & Mackay Solicitors and Estate Agents operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Innes & Mackay Solicitors and Estate Agents. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Innes & Mackay Solicitors and Estate Agents.
