At a Glance
- Tasks: Travel across the UK to service and repair innovative fitness equipment.
- Company: Join Innerva, a leader in Power Assisted Exercise technology.
- Benefits: Competitive salary, company vehicle, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for travel and personal development.
- Why this job: Make a real difference in people's lives while working with cutting-edge fitness technology.
- Qualifications: Experience in field service or engineering, strong problem-solving skills, and a full UK driving licence.
The predicted salary is between 26000 - 35000 £ per year.
At Innerva, we are passionate about helping people stay active, independent, and healthier for longer. We design and manufacture innovative Power Assisted Exercise equipment that is used in community facilities, leisure centres, healthcare environments, and specialist wellbeing settings across the UK and internationally. Our technology helps people of all ages and abilities access the benefits of exercise, particularly those who may face barriers to traditional fitness equipment.
As demand for our products continues to grow, we are expanding our team and investing in our people, systems, and customer support services. This is an exciting time to join Innerva, where you will have the opportunity to make a meaningful contribution within a collaborative and growing business.
As a Field Service Engineer, you will travel to customer sites throughout the UK conducting servicing, maintenance, and repairs on Innerva equipment. You will diagnose faults, provide technical solutions, maintain service records, and build strong relationships with customers while representing the Innerva brand. This is a varied role offering a combination of hands-on engineering, customer interaction, and opportunities to help improve service processes as our business continues to grow.
Key Responsibilities:- Service, maintain and repair equipment at customer sites across the UK.
- Diagnose faults and resolve technical issues efficiently.
- Carry out preventative maintenance inspections.
- Maintain accurate service records and reports.
- Support continuous improvement of service operations and processes.
- Essential: Experience in a field service, maintenance, or engineering role.
- Strong fault-finding and problem-solving skills.
- Mechanical and/or electrical knowledge.
- Excellent communication and customer service skills.
- Good IT skills for reporting and record keeping.
- Full UK driving licence.
- Ability to manage workload independently.
- Willingness to travel throughout the UK, including occasional overnight stays.
- Desirable: Experience with rehabilitation, fitness, medical or electro-mechanical equipment.
- Experience using CRM or service management software.
Field Services Engineer in Cheltenham employer: Innerva
At Innerva, we pride ourselves on being an exceptional employer that values innovation and employee development. Our collaborative work culture fosters a sense of community, where every team member is encouraged to contribute ideas and grow professionally. With competitive salaries, a company vehicle for travel, and the opportunity to make a real difference in people's lives through our cutting-edge equipment, joining Innerva as a Field Service Engineer means being part of a mission-driven organisation dedicated to enhancing health and wellbeing across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and customer service scenarios. Think about how you can demonstrate your problem-solving abilities and your experience with equipment maintenance. We want to see you shine!
✨Tip Number 3
When you get an interview, make sure to ask questions that show your interest in Innerva’s mission and products. This not only shows you’ve done your homework but also helps you figure out if this is the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Innerva.
We think you need these skills to ace Field Services Engineer in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in field service, maintenance, or engineering roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your fault-finding and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping people stay active and how your background aligns with our mission at Innerva. Let us know why you’d be a great fit for the Field Service Engineer role.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure to highlight your excellent communication and customer service skills in your application. We love candidates who can build strong relationships while representing our brand!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Innerva
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mechanical and electrical systems. Be ready to discuss your previous experience in field service roles, especially any hands-on work with fitness or medical equipment. This will show that you’re not just a talker but someone who can get the job done.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've diagnosed and resolved technical issues in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your strong fault-finding abilities and give the interviewer confidence in your skills.
✨Communicate Like a Pro
Since this role involves a lot of customer interaction, practice your communication skills. Be ready to explain complex technical concepts in simple terms. Show that you can build relationships and provide excellent customer service, as this is key to representing the Innerva brand.
✨Be Ready to Travel
Since the job requires travel across the UK, be prepared to discuss your flexibility and willingness to stay overnight when necessary. Highlight any previous experience you have with managing your workload independently while on the road, as this will reassure them that you can handle the demands of the role.
