Key elements of the role will include:
- Personal Management of a Defended caseload via a case management system
- Review High Value or Complex pre-legal debts to assess suitability for legal action
- Pursue defended claims through small claims, fast track and multi-track by drafting pleadings, witness statements and producing court bundles.
- Advise and liaise with clients on legal matters, prospects for successful recovery and assist with overcoming disputes and reasons for non-payment
- Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times
- Insolvency Action – Bankruptcy/Winding Up Petitions
- Return of Goods Claims
- Such other duties as may be required
Requirements
- A law degree and have previous practical experience of legal collections
- Previous experience in running a Defended caseload on the Small Claims Track is preferred
- Good IT skills – able to adapt and use new systems.
- Problem solving skills – able to look for solutions and agree these with customers.
- Confidence in making and receiving telephone calls.
- Clear communication capabilities – both written and verbal.
- The ability to work to targets – earning more based on success.
- Confidence to deal with a variety of people in different situations.
Benefits
- Competitive base salary with performance-based incentives.
- Company Pension Scheme
- Ongoing training and professional development opportunities.
- Company Life Assurance Plan
- Onsite Parking
- Daily Hot & Cold Refreshments including Fruit Offering
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