At a Glance
- Tasks: Supervise daily restaurant operations and ensure top-notch customer service.
- Company: Join Scotland’s largest and most diverse hospitality group.
- Benefits: Keep 100% of tips, flexible hours, and discounts across venues.
- Other info: Enjoy career growth with our Scotsman Steps training programme.
- Why this job: Lead a vibrant team in a social environment and develop your career.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 24000 - 30000 € per year.
About Us: The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role: As Front of House Supervisor, your role will include:
- Supervising daily restaurant operation.
- Ensuring consistently excellent customer service is delivered.
- Managing service standards and staff development.
The Person: The ideal candidate will have:
- Experience in a similar role.
- Great leadership skills and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer: As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
The Process: If you think this is the role for you then apply now and one of our friendly team will be in touch.
Front of House Supervisor in Edinburgh employer: Inn on the Mile
The Scotsman Group is an exceptional employer, offering a vibrant work culture within Scotland's largest hospitality group. With over 40 venues, employees benefit from flexible working opportunities, comprehensive training programmes for career development, and unique perks such as 100% of tips earned and discounts across all venues. Join us to be part of a dynamic team that values your growth and well-being in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Front of House Supervisor role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for customer service shine through. We want to see how you can bring that social vibe to the team and create a welcoming atmosphere for guests.
✨Tip Number 3
Be prepared with examples! Think of specific situations where you've demonstrated great leadership or handled tricky customer service scenarios. This will help us see how you'd fit into our diverse venues and manage the daily operations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of the Scotsman Group family. Don’t miss out on this opportunity!
We think you need these skills to ace Front of House Supervisor in Edinburgh
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Front of House Supervisor role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Inn on the Mile
✨Know the Venue Inside Out
Before your interview, make sure to research The Scotsman Group and its various venues. Familiarise yourself with their menu, service style, and any recent news or events. This will show your genuine interest in the company and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, leadership is key. Prepare examples from your past experiences where you've successfully led a team or improved service standards. Be ready to discuss how you motivate staff and handle challenges in a busy environment.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Think of specific instances where you went above and beyond for a customer. Highlight your approach to ensuring consistently excellent service and how you would instil that in your team.
✨Be Ready for Shift Flexibility Questions
Since the role requires availability for shifts, including evenings and weekends, be prepared to discuss your flexibility. Show that you're willing to adapt to the business needs and share any previous experience managing a work-life balance in a similar role.
