Hotel Staff in Surrey

Hotel Staff in Surrey

Surrey Full-Time On-site
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No CV to hand? No problem!We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a safe, comfortable and welcoming environment, then this is the job for you. WHAT YOU'LL DO IN THIS ROLE: Be the first point of contact when checking in late arrivals and walk-ins You’ll ensure a warm, friendly and genuine welcome The role is varied and, depending on your site, may include: cleaning tasks within the front of house, external and breakfast areas, setting up the meeting room(s) and breakfast for the next day You’ll ensure guest and business safety and security is top priority at all times In the event of a fire, evacuating all guests and team from the business safely and quickly You’ll answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay. WHAT WE LOOK FOR IN OUR NIGHT PORTERS: Passionate about guest care A can-do attitude Professionalism under pressure Great eye for detail Enjoys and wants to be an active member of a team Excellent verbal communication An understanding of what excellent guest service looks like WHAT'S IN IT FOR ME? Flexible shifts - to fit around the other important things in life. Love dining out? You'll love it even more with a massive 33% discount across all our brands.Whether its date night at Miller 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. At M

Hotel Staff in Surrey employer: Inn on the Lake

Mitchells & Butlers Leisure Retail Limited offers a vibrant work environment where employees are valued and encouraged to grow. With flexible shifts, a focus on teamwork, and opportunities for career advancement, this role as a Night Porter not only allows you to engage with guests but also to be part of a supportive community dedicated to delivering exceptional service. Located in a lively area, you'll enjoy the unique advantage of working in a dynamic hospitality setting that prioritises employee well-being and development.

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Contact Details:

Inn on the Lake Recruitment Team