At a Glance
- Tasks: Lead a team to ensure cleanliness and guest satisfaction in a vibrant coastal pub.
- Company: Join an award-winning pub company known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays.
- Other info: Work in a stunning location with opportunities for career growth.
- Why this job: Be part of a supportive team and make a real impact on guest experiences.
- Qualifications: Strong communication skills and a passion for cleanliness are essential.
The predicted salary is between 26000 - 27000 £ per year.
The Inn Collection Group is a multi-award-winning pub-with-room company located across the North of England and Wales, committed to delivering exceptional hospitality through respect, customer focus, warmth and honesty.
Benefits:
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; paid breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same-day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too.
- 24/7 confidential support is always available with our Employee Assistance Programme.
- Tronc (tips to the team).
- Contribute to a company that gives back through our Give-inn-back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
About the location:
Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice-cream and coffee parlour, adding to the vibrant coastal experience.
About the Role:
As Housekeeping Supervisor, you’ll be at the heart of the team, deputising in the absence of the Head Housekeeper while maintaining a friendly, detail-oriented approach. You’ll take pride in your work, remain calm under pressure, and exceed guest expectations by responding effectively to requests. Your duties will include:
- Cleaning rooms to our high standards.
- Ensuring public areas are clean and welcoming.
- Promptly reporting maintenance issues and following safety guidelines.
- Managing stocks of linen, towels, and room supplies.
- Training new and existing team members.
- Providing updates to the General Manager to ensure seamless operations and exceptional guest experiences.
Qualifications:
If you have strong communication skills, a passion for cleanliness, and thrive in a supportive team environment, we think you’ll fit right in.
Housekeeping Supervisor in Tynemouth employer: Inn Collection Group
The Inn Collection Group is an exceptional employer that prioritises employee well-being and development, offering unique benefits such as an extra paid holiday for your birthday and generous discounts on food and accommodation. With a vibrant work culture centred around respect and customer focus, employees can thrive in a supportive environment while enjoying the stunning coastal views of Tynemouth. Join our award-winning team and take advantage of our Lead-Inn development programme to build a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Tynemouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Inn Collection Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Inn Collection Group
Don't be shy about reaching out to Inn Collection Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor in Tynemouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Inn Collection Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Inn Collection Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
