At a Glance
- Tasks: Drive people strategies to enhance recruitment, retention, and team development.
- Company: Join The Inn Collection Group, a multi-award-winning hospitality company in stunning locations.
- Benefits: Enjoy perks like 50% off food, extra holiday for your birthday, and £1 stays in winter.
- Other info: Work from our vibrant Newcastle hub, with free parking and a supportive community.
- Why this job: Be part of an award-winning team focused on making people happy and fostering a positive culture.
- Qualifications: HR experience is essential; be ready to coach and influence teams effectively.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Enjoy 50% off food at any of our Inns
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme
- Contribute to a company that gives back through our Give-inn back scheme
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
- Enjoy the convenience of free on-site parking
Rooted in the North, our support hub at Quorum Business Park in Newcastle serves as a central space where all our departments come together to collaborate and innovate. Located in a thriving business community, it reflects our strong connection to the region while providing a modern, dynamic environment to drive our collective success.
Role Overview
The Inn Collection Group is committed to being a best in class hospitality employer as such the People Partner role is to drive the people plan within their relevant region to deliver key business results through the recruitment, retention and development of high performing teams.
Key Duties and Responsibilities
Work with a dedicated business region (s) to help shape and implement effective People solutions to deliver the achievement of business results
- To influence, facilitate, and consult, ensuring the people plan is both relevant and effective
To advise and coach on key talent recruitment, onboarding, induction and succession planning
- To conduct, support and advise on the appropriate processes including capability, disciplinary, grievance, TUPE, redundancy, and dismissal
- Drive a culture of high performing teams, including high engagement and performance management
- Be a coach, a supportive self starter and able to take ownership of projects from start to finish
People Talent
- To advise, coach and/or conduct recruitment for key roles within the business region (s) following the agreed approach
- To support and drive fit for peak and re-opening resourcing, to review and feedback on the plan with the Talent team
- To contribute, promote and ensure delivery of management onboarding and induction within region, holding managers to account
- To promote and engage talent into leadership/development programs such as LIB, LIO, Chef Academy, Sous Chef development Implement monthly 121 approach, evaluating site performance, coaching managers for success to drive business KPI’s
- To work with Regional Ops Director/Head of Talent to plan succession within business area(s)
- To deliver ad hoc/bitesize training on key people skills
Engagement
- Facilitate the Engagement Survey process ensuring key, comms, timeline and build are in place
- Drive engagement response rates and scores within region (s)
- Analyse and understand data, effectively communicating to key stakeholders results
- Actively promote and keep alive the Company action plan
- Keep alive site, hub and regional action plans – holding partners to account on delivery – review action plans where necessary and adapt
- Drive Communication Champion meetings to support action planning and engagement
Employee Relations
- Be the ER expert for key stakeholders within region (s)
- Manage ER cases balancing employment law, sound morale principles and commercial needs
- Ensure all cases are tracked, saved and lessons are learned via case management
- Work with sites ensuring they are trained to deal with ER cases
- Support manager accountability to address low level issues (ie absence, conduct, performance management etc)
- Support sites with ER letters and notetaking (where required)
Other
- To provide advice, training and development to colleagues in respect of Company policies and employment legislation.
- Keep up to date with employment/market changes, write and review people policies as and when required
- Own people compliance for your region (s) such as right to work, national minimum wage working time directive
- Manage and utilise all People systems and data, with emphasis on key people data KPI’s understanding the correlation between people metrics and business performance. Analyse and challenge the data
- Understand and manage the approach to pay and benefits, advising on market changes, able to benchmark, negotiate and advise.
- Deliver key initiatives such as Wellbeing Strategy, System launches, DEI, Recognition as per people plan
- Be an ambassador of the ICG culture and ways of working
You’ll Fit Right Inn– key competencies
- An HR professional with a
People Partner in Newcastle upon Tyne employer: Inn Collection Group
The Inn Collection Group is an exceptional employer, offering a vibrant work culture rooted in respect, warmth, and customer focus. With a commitment to employee growth through tailored development programmes and a supportive environment, team members enjoy unique benefits such as extra paid holidays for birthdays, substantial discounts on food and accommodation, and access to a 24/7 Employee Assistance Programme. Located in the thriving Quorum Business Park in Newcastle, employees benefit from a modern workspace that fosters collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding careers in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land People Partner in Newcastle upon Tyne
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Network with current or former employees of The Inn Collection Group on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the People Partner role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully driven people initiatives in previous roles. Highlighting your experience in recruitment, retention, and team development will demonstrate your capability to fulfil the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on current trends in HR and employee engagement strategies. Being able to discuss innovative ideas or recent developments in the field during your interview can showcase your commitment to continuous improvement and your proactive approach to the role.
We think you need these skills to ace People Partner in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the People Partner role. Focus on your HR expertise, particularly in recruitment, employee relations, and team development.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and how your values align with those of The Inn Collection Group. Mention specific examples of how you've driven engagement and performance in previous roles.
Highlight Relevant Achievements:In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to drive business results through effective people management. Use metrics where possible to illustrate your impact.
Showcase Your Understanding of Company Culture:Research The Inn Collection Group's culture and values. In your application, express how you embody these values and how you can contribute to making people happy within their organisation.
How to prepare for a job interview at Inn Collection Group
✨Understand the Company Culture
Before your interview, take some time to research The Inn Collection Group's values and culture. They pride themselves on respect, customer focus, warmth, and honesty. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences.
✨Showcase Your People Skills
As a People Partner, your ability to influence and coach is crucial. Prepare specific examples of how you've successfully managed talent recruitment, onboarding, or employee relations in previous roles. Highlight your experience in driving engagement and performance management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in employee relations and team management. Think about challenges you've faced in the past and how you resolved them, particularly in areas like capability, grievance, or disciplinary processes.
✨Demonstrate Your Analytical Skills
The role requires analysing data to drive engagement and performance. Be ready to discuss how you've used data in previous roles to inform decisions or improve processes. Show that you can not only understand metrics but also translate them into actionable insights.
