At a Glance
- Tasks: Welcome guests and ensure their experience is warm and memorable.
- Company: Join a vibrant team in a lively hospitality environment.
- Benefits: Extra paid holiday for your birthday and 50% off food.
- Other info: Enjoy £1 stays during off-peak months and great career development.
- Why this job: Be the smile that makes a difference in guest experiences.
- Qualifications: Passion for customer service and ability to thrive under pressure.
The predicted salary is between 22000 - 26000 € per year.
About the Role
As a Front of House Supervisor, you are not just the first smile that welcomes guests but a vital part of ensuring their experience is warm and memorable from start to finish. Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike.
Responsibilities
- Greeting guests and overseeing service.
- Stepping in to resolve challenges and ensuring smooth operations.
- Maintaining a warm and lively environment for guests and staff.
Qualifications
- Passion for customer service.
- Ability to thrive in a fast-paced environment.
- Commitment to delivering exceptional experiences.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Paid Breaks for rest and recharge.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February and March for just £1.
- 1/3 off room bookings all year round.
- £50 on same day bookings for spontaneous trips.
- 15% off bed and breakfast for loved ones.
- 24/7 confidential support from our Employee Assistance Programme.
- An inclusive company that gives back through our Give-inn back scheme.
Important Information
Age-related pay rates apply for Under 21s.
FOH Supervisor in Northallerton employer: Inn Collection Group
As a Front of House Supervisor, you will thrive in a vibrant and inclusive work culture that prioritises exceptional customer service and employee well-being. With unique benefits like an extra paid holiday for your birthday, generous discounts on food and accommodation, and a commitment to personal development through our Lead-Inn programme, this role offers not just a job, but a rewarding career path in a supportive environment. Join us in creating memorable experiences for our guests while enjoying the perks of working in a lively and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor in Northallerton
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Front of House Supervisor.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations with guests. Being able to demonstrate your problem-solving skills will show them you're ready to step in and resolve challenges.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you care about the role and are ready to create that warm and lively atmosphere for guests.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace FOH Supervisor in Northallerton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and how you can create a warm atmosphere for our guests.
Tailor Your Application:Make sure to tailor your application to the Front of House Supervisor role. Highlight your experience in fast-paced environments and any relevant skills that demonstrate your ability to resolve challenges and support a team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for us. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Inn Collection Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss situations where you've successfully resolved challenges in a fast-paced environment. Highlight your ability to think on your feet and maintain a positive atmosphere, as this is crucial for a Front of House Supervisor.
✨Know the Company Culture
Research the company’s values and culture before the interview. Understanding their commitment to creating a lively environment will help you align your answers with what they’re looking for in a candidate.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or how they celebrate successes.
