Regional Maintenance Manager in London

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings.
• It's not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
• Tronc (...that's tips to me and you).
• Contribute to a company that gives back through our Give‐inn back scheme.
• Join an award‐winning team recognised as the Best Pub Employer at the Publican Awards.

This role is field‐based across the stunning landscapes from the Lake District to North Wales, covering a variety of lakes, hills, and open countryside. You'll travel between multiple sites across the region, carrying out maintenance and ensuring facilities run smoothly.

You'll Fit Right Inn

We are a pubs with rooms business operating with over 30 properties ranging from 10 to 100 bedrooms, grouped into three core regions. We are seeking a Regional Maintenance Manager to oversee, plan and direct all repairs and preventative maintenance activities across multiple locations within the region to maximise equipment uptime and operational safety.

Key duties include mentoring on‐site maintenance teams, controlling budgets, ensuring compliance (health & safety, fire safety), and managing contractors. As well as being responsible for developing maintenance strategies, conducting site audits, and implementing improvements.

As a key member of the facilities team, we will look to this role to lead positive change, a hands‐on approach, an appropriate sense of urgency, and a continuous improvement mindset.

Key Requirements

• Exceptional people management skills, with an ability to engage both site General Managers and Maintenance colleagues, driving clarity of message, motivation, prioritisation and direction.
• Previous experience in a senior maintenance role, ideally managing/overseeing multiple sites.
• IT literacy – proficiency in Microsoft Office (Word/Excel) and maintenance management systems.
• Relevant technical expertise – strong knowledge and physical attributes of trade maintenance, including joinery, electrical, plumbing, tiling, plastering, painting, roofing and groundworks.
• Qualifications – NVQ or equivalent within trades is required.
• Great communication skills – both written and verbal.

Key Responsibilities

• Strategic Maintenance Management: Implementing and overseeing Planned Preventative Maintenance (PPM) schedules, identifying improvements, and ensuring high‐quality, cost‐effective maintenance operations.
• Relationship Building: Working in partnership with site General Managers to ensure effective maintenance operations, in line with wider business needs.
• Team Leadership: Engaging, overseeing and mentoring site‐based maintenance teams.
• Training: Identifying skills gaps and training site maintenance to develop skill set.
• Compliance & Safety: Ensuring all sites meet health & safety, fire safety, and environmental regulations through audits and documentation checks.
• Budgeting: Managing and controlling maintenance budgets, managing contractor relationships, and ensuring repairs are completed within budget and on time.

Compensation: To be discussed.