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- Tasks: Welcome guests, take orders, and create memorable experiences in a lively pub atmosphere.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, 50% off food, and £1 stays during off-peak months.
- Why this job: Be the friendly face that makes every guest's visit special and enjoyable.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
- Other info: Colleague accommodation available and opportunities for career growth.
The predicted salary is between 1040 - 1248 £ per month.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Standing proudly on cliffs above the River Nidd, Knaresborough is a place of ancient walkways, cobbled alleys, and secret passageways. The Knaresborough Inn is set in a picturesque location that offers something for everyone, with a wealth of history to explore and relaxing riverside walks to enjoy, and a vibrant town with a range of independent shops and boutiques.
You’ll Fit Right Inn
As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor. Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!
If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn…
This role comes with the added benefit of colleague accommodation.
*Age-related pay rates apply for Under 21s.*
Front of House Team Member in Knaresborough employer: Inn Collection Group
Contact Detail:
Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Knaresborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Familiarise yourself with their values and what makes them tick. This way, you can show off your enthusiasm and how you align with their mission to make people happy!
✨Tip Number 2
Practice your hospitality skills! Think about scenarios you might face as a Front of House Team Member. Role-play with a friend or family member to get comfortable with greeting guests, taking orders, and handling any tricky situations. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look smart and presentable. A neat appearance reflects your professionalism and shows that you care about the role. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your genuine interest in joining the team at The Inn Collection Group.
We think you need these skills to ace Front of House Team Member in Knaresborough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can contribute to our warm atmosphere.
Tailor Your Application: Make sure to tailor your application to the Front of House role. Highlight any relevant experience in customer service and how you embody our core values of respect, warmth, and honesty. This will help us see why you’d fit right inn!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Inn Collection Group.
How to prepare for a job interview at Inn Collection Group
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the core values of The Inn Collection Group. They focus on respect, customer service, warmth, and honesty. Be ready to share how you embody these values in your previous experiences.
✨Showcase Your Passion for Hospitality
During the interview, express your enthusiasm for the hospitality industry. Share specific examples of how you've gone above and beyond to create memorable experiences for customers. This will demonstrate that you truly care about making people happy.
✨Prepare for Role-Specific Questions
Expect questions related to front-of-house duties, such as handling customer complaints or managing busy periods. Think of scenarios from your past where you successfully navigated similar situations, and be ready to discuss them in detail.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
