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- Tasks: Keep our rooms and public areas spotless, ensuring guests have a memorable stay.
- Company: Join an award-winning pub group known for exceptional hospitality.
- Benefits: Enjoy paid breaks, discounts on food, and a £1 stay during off-peak months.
- Why this job: Be part of a friendly team that values your contributions and supports your growth.
- Qualifications: A passion for cleanliness and a friendly attitude are essential.
- Other info: Flexible hours to help you balance work and life commitments.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Once the police station of this vibrant market town, our historic Georgian building is now a cosy country pub with rooms, nestled in the heart of Northallerton. A welcoming spot for locals and visitors alike, it offers a warm atmosphere where families and dogs are always welcome.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.
A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.
If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…
This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn
Age-related pay rates apply for Under 21s.
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Housekeeper employer: Inn Collection Group
Contact Detail:
Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Familiarise yourself with their values and what makes them tick. This way, you can show off your enthusiasm and how you align with their mission to make people happy.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences make you the ideal Housekeeper. Remember, they want to see your friendly personality shine through!
✨Tip Number 3
Dress to impress! Even if it’s a casual pub environment, looking smart and presentable shows that you care about the role. A neat appearance can make a great first impression and set the tone for the rest of your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about potentially joining their award-winning team!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about housekeeping.
Tailor Your Application: Make sure to tailor your application to the role of Housekeeper. Highlight your attention to detail and any relevant experience you have. We love seeing how your skills align with our values of respect and customer focus!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for our team. Remember, we’re looking for someone who can handle pressure and exceed guest expectations!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Inn Collection Group
✨Know the Company Culture
Before your interview, take some time to understand the core values of The Inn Collection Group. They focus on respect, warmth, and customer satisfaction. Show that you resonate with these values and can contribute to creating a welcoming atmosphere.
✨Highlight Your Attention to Detail
As a Housekeeper, being detail-oriented is crucial. Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s ensuring cleanliness or managing supplies, be ready to discuss how you maintain high standards.
✨Demonstrate Team Spirit
This role requires collaboration with other team members. Share instances where you worked effectively in a team, especially under pressure. Emphasise your ability to contribute positively to a work environment, as this aligns with their goal of making people happy.
✨Prepare Questions for Them
Interviews are a two-way street! Think of thoughtful questions to ask about the housekeeping team, their expectations, or the training programmes they offer. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
