At a Glance
- Tasks: Keep our rooms and public areas spotless, ensuring guests have a memorable stay.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays.
- Other info: Flexible hours to help you balance work and life commitments.
- Why this job: Be part of a friendly team that values cleanliness and guest satisfaction.
- Qualifications: Reliability and a passion for creating comfortable spaces are key.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme
- Tronc (...that's tips to me and you)
- Contribute to a company that gives back through our Give-inn back scheme
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
Standing proudly on cliffs above the River Nidd, Knaresborough is a place of ancient walkways, cobbled alleys, and secret passageways. The Knaresborough Inn is set in a picturesque location that offers something for everyone, with a wealth of history to explore and relaxing riverside walks to enjoy, and a vibrant town with a range of independent shops and boutiques.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.
A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.
If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…
This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn
*Age-related pay rates apply for Under 21s.*
Housekeeper in Knaresborough employer: Inn Collection Group
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. With generous benefits such as paid breaks, birthday holidays, and discounts for employees and their loved ones, we ensure our team feels valued and supported. Located in the picturesque Knaresborough, our Housekeepers play a vital role in creating memorable experiences for guests while enjoying opportunities for personal growth through our Lead-Inn development programme.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Knaresborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Familiarise yourself with their values and what makes them tick. This will help you connect during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through some common interview questions with a mate or in front of the mirror. Think about how your skills as a Housekeeper can shine through, especially your attention to detail and ability to work under pressure. Confidence is key!
✨Tip Number 3
Dress the part! When heading to your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are ready to represent the high standards of cleanliness and professionalism that The Inn Collection Group stands for.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only shows your enthusiasm but also gives you a chance to explore more about the role and the perks we offer. Plus, it’s super easy to navigate!
We think you need these skills to ace Housekeeper in Knaresborough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about housekeeping.
Tailor Your Application:Make sure to tailor your application to the Housekeeper role. Highlight your attention to detail and any relevant experience you have. We love seeing how your skills align with our values of respect and customer focus!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for our team. Remember, we’re looking for someone who can exceed guest expectations!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our award-winning team at The Inn Collection Group!
How to prepare for a job interview at Inn Collection Group
✨Know the Company Values
Before your interview, take some time to understand the core values of The Inn Collection Group. They focus on respect, customer service, warmth, and honesty. Show how you embody these values in your previous experiences, as this will resonate well with the interviewers.
✨Highlight Your Attention to Detail
As a Housekeeper, attention to detail is crucial. Prepare examples from your past work where your meticulous nature made a difference. Whether it’s ensuring cleanliness or managing supplies, be ready to discuss how you maintain high standards.
✨Demonstrate Team Spirit
Housekeeping is all about teamwork. Think of instances where you collaborated effectively with others. Share stories that showcase your ability to contribute positively to a team environment, as this will show you’re a great fit for their collaborative culture.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and guest interactions. Practice responses to scenarios like dealing with a difficult guest or managing multiple tasks at once. This will help you demonstrate your problem-solving skills and calm demeanour under pressure.
