Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a new pub opening, ensuring exceptional guest experiences and team development.
- Company: Join the award-winning Inn Collection Group, known for outstanding hospitality.
- Benefits: Enjoy 25 days holiday, 50% off food, and £1 stays at our Inns.
- Why this job: Shape a new team and culture while delivering heartfelt hospitality.
- Qualifications: Experienced leader in food and hospitality with strong management skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 40000 - 50000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together — all with the goal of making people happy through heartfelt hospitality.
How we say thank you! Celebrate your birthday with an extra paid holiday. Build your future with a company that invests in your training and development. Take the time you need to rest and recharge with 25 days holiday + bank holidays. Enjoy 50% off food at any of our Inns. Relax with a stay at any of our Inns during January, February, and March for just £1. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round. Experience a spontaneous trip away with £50 on same day bookings. It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too! 24/7 confidential support is always there when you need it with our Employee Assistance Programme. Contribute to a company that gives back through our Give-inn back scheme. Join an award-winning team recognised as the Best Pub Employer at the Publican Awards. Enjoy the optional benefit of employee accommodation.
The Wordsworth Inn in Grasmere is preparing to open its doors, and we’re looking for an exceptional General Manager to help shape its future from day one. With 55 bedrooms, 196 internal covers and 148 external covers, this is a substantial, food-led operation with serious ambition, perfectly positioned in the heart of Grasmere. As General Manager, you’ll play a pivotal role in bringing the business to life, setting standards, building a passionate team, and creating an experience that guests return to time and time again.
You’ll Fit Right Inn. As General Manager, you’ll bring your enthusiasm and expertise in food and hospitality to lead the team and ensure every guest feels truly cared for. Working in a fast-paced environment, you’ll need to stay calm under pressure, juggling multiple priorities while maintaining a clear focus on exceptional guest experiences and the commercial success of the business. You’ll work closely with your Regional Operations Director, managing the senior team of assistant managers, head chef, and head housekeeper, while embodying our ICG values.
In this role, you will be accountable for the planning, budgeting, and cost control in line with agreed budgets, building and nurturing the team to meet our high standards. You’ll thrive in a dynamic setting, ensuring that guest satisfaction levels are met even during the busiest times. Guests should always receive the best possible experience from both you and your team. This includes reviewing and implementing business procedures, overseeing financial budgets, and taking care of company expenditure and bills. Your understanding of P&L accounts and labour planning will be key to driving success. Leading by example, you’ll inspire and motivate the team, creating a supportive and inclusive environment where everyone thrives. From hiring and training to mentoring employees, you’ll foster a culture of growth and development.
The role also includes responding to guest needs during the night and occasionally staying on-site to ensure a seamless guest experience, all while demonstrating calm professionalism, even in high-pressure situations. If you’re passionate about food and hospitality, have a talent for leadership, and are excited to shape a new team, culture, and guest experience from the ground up, we think you’ll fit right inn…
About You. You’re highly motivated, ambitious, and committed to creating exceptional experiences for our guests from day one. You are an experienced leader in the food and hospitality industry, comfortable managing a multi-departmental operation on a large scale. Demonstrates your clarity, confidence, and decisiveness. You lead by example, staying hands-on when needed while empowering your team to deliver their best work. You inspire, motivate and develop teams, fostering a culture of excellence and collaboration. You hold a Personal Licence and understand the operational and compliance requirements of running a hospitality business. You have the drive and experience to help shape a new operation into a thriving success. Your values align with ours.
This role comes with the optional benefit of employee accommodation.
General Manager - New Opening employer: Inn Collection Group
Contact Detail:
Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - New Opening
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at The Inn Collection Group. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show up and shine! If you hear about any open days or recruitment events, make sure to attend. It’s a great chance to meet the team, showcase your personality, and demonstrate your passion for hospitality in person.
✨Tip Number 3
Be ready to impress! Prepare some examples of how you've delivered exceptional guest experiences in the past. When you get the chance to chat with hiring managers, share those stories to highlight your fit for the General Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our amazing team at The Inn Collection Group. Let’s make hospitality magic together!
We think you need these skills to ace General Manager - New Opening
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating exceptional experiences for guests, so share your passion for food and service in your words.
Tailor Your Application: Make sure to customise your application to reflect the values and expectations outlined in the job description. Highlight your leadership experience and how it aligns with our core values like warmth and being customer-obsessed.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. Avoid jargon and focus on what makes you a great fit for the General Manager role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Inn Collection Group
✨Know the Company Inside Out
Before your interview, dive deep into The Inn Collection Group's values and mission. Understand what makes their pubs special and how they deliver exceptional hospitality. This knowledge will help you align your answers with their core values and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed a busy operation, or improved guest satisfaction. Highlight how you inspire and motivate others, as this is crucial for creating a thriving environment.
✨Prepare for Scenario Questions
Expect questions about handling high-pressure situations or resolving guest complaints. Think of specific scenarios where you’ve had to juggle multiple priorities while maintaining excellent service. Practising these responses will help you stay calm and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the company culture, the challenges of opening a new pub, or how they measure success in guest satisfaction. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.