Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the General Manager in daily operations and lead a dynamic team.
- Company: Join an award-winning pub group known for exceptional hospitality.
- Benefits: Enjoy paid breaks, discounts on food, and a birthday holiday.
- Other info: Opportunity for career growth and a supportive work environment.
- Why this job: Be part of a team that makes people happy in stunning locations.
- Qualifications: Experience in food and hospitality with strong customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February and March for just one pound.
- Take advantage of the chance to explore our beautiful locations, with one third off room bookings all year round.
- Experience a spontaneous trip away with fifty pounds on same day bookings.
- Your loved ones can enjoy fifteen percent off bed and breakfast too.
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (that’s tips to me and you).
- Contribute to a company that gives back through our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
The Ambleside Inn is set against a backdrop of breath‑taking fell views and scenic walking routes, making it the perfect base to explore the beauty of the Lake District. Surrounded by nature's tranquillity and with easy access to some of the area's most picturesque trails, it’s a place where you can truly immerse yourself in the stunning landscape.
You’ll Fit Right Inn
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests. In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day‑to‑day operations. You’ll need to be hands‑on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast‑paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses. If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn. This role encourages our Assistant Managers to lead, mentor, and create impactful results for the team.
Assistant Manager employer: Inn Collection Group
Contact Detail:
Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Inn Collection Group's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with warmth and professionalism.
✨Tip Number 3
Prepare some questions for your interview! Show your enthusiasm by asking about the team dynamics, training opportunities, or how they celebrate successes. This not only demonstrates your interest but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our award-winning team. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your customer service skills and how you’ve made guests feel welcome in previous roles. We want to see that you truly care about making people happy!
Tailor Your Application: Make sure to customise your application to reflect the values of The Inn Collection Group. Use keywords from the job description, like 'warmth', 'respect', and 'customer-focused'. This shows us that you understand what we’re all about and that you’re a great fit for our team.
Be Yourself: Don’t be afraid to let your personality shine through in your written application. We’re looking for someone who can lead with warmth and approachability, so share a bit about who you are and what makes you unique. Authenticity goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows us you’re keen to join our award-winning team!
How to prepare for a job interview at Inn Collection Group
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you fostered a positive atmosphere and motivated others to achieve their best.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Be ready to discuss your approach to delivering exceptional service and how you handle difficult customer interactions. Share specific instances where you went above and beyond to ensure a guest's satisfaction, as this aligns perfectly with their goal of Making People Happy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the training opportunities available through the Lead-Inn development program, or how they measure success in the Assistant Manager role. This shows that you're not just interested in the job, but also in contributing to the company’s success.