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- Tasks: Support the General Manager in daily operations and lead a dynamic team.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays.
- Other info: Opportunity for career growth and a supportive work environment.
- Why this job: Be part of a team that makes people happy in stunning locations.
- Qualifications: Experience in food and hospitality with strong customer service skills.
The predicted salary is between 30000 - 42000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi‑award winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February and March for just one pound.
- Take advantage of the chance to explore our beautiful locations, with one third off room bookings all year round.
- Experience a spontaneous trip away with fifty pounds on same day bookings.
- It’s not just for you—your loved ones can enjoy fifteen percent off bed and breakfast too.
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (that’s tips to me and you).
- Contribute to a company that gives back through our Give‑inn back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
The Ambleside Inn is set against a backdrop of breath‑taking fell views and scenic walking routes, making it the perfect base to explore the beauty of the Lake District. Surrounded by nature’s tranquillity and with easy access to some of the area’s most picturesque trails, it’s a place where you can truly immerse yourself in the stunning landscape.
You’ll Fit Right Inn
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests.
In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day‑to‑day operations. You’ll need to be hands‑on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast‑paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.
If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn.
This role encourages our Assistant Managers to lead, mentor, and create impactful results for the team.
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Assistant Manager employer: Inn Collection Group
Contact Detail:
Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in hospitality and how you can contribute to making guests feel at home.
✨Tip Number 3
Dress the part! Make sure you look smart and professional, but also comfortable. You want to show that you respect the role and the company while being approachable, just like the atmosphere they create at their inns.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to customise your application to fit the Assistant Manager role. Highlight your relevant experience in food and hospitality, and how you embody our core values of respect, warmth, and honesty.
Showcase Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so share examples of how you've inspired and motivated others in previous roles. We love hearing about your hands-on approach and how you create a positive atmosphere!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Inn Collection Group
✨Know the Company Inside Out
Before your interview, take some time to research The Inn Collection Group. Understand their core values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you foster a positive atmosphere and motivate others to deliver exceptional service.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about situations where you've had to deal with difficult customers or manage busy shifts. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry. Share why you love working in this field and how you align with the company's goal of 'Making People Happy'. Your passion can set you apart from other candidates and show that you're a great fit for their team.