At a Glance
- Tasks: Support daily operations and lead a team to create amazing guest experiences.
- Company: Join the Inn at Scarcroft, part of the renowned Mitchells & Butlers.
- Benefits: Enjoy perks like pension, holidays, and discounts in a fun pub environment.
- Other info: Great progression opportunities in a welcoming and dynamic setting.
- Why this job: Make a real impact by mentoring staff and enhancing guest satisfaction.
- Qualifications: Experience in hospitality and a passion for leading teams.
The predicted salary is between 26100 - 31900 £ per year.
Inn at Scarcroft, part of Mitchells & Butlers, is seeking an Assistant Manager to support the General Manager in daily operations and to motivate and mentor the team to deliver exceptional guest experiences.
You will lead service, train staff, and model behaviours that drive pride and consistency across food and drink, with clear progression opportunities and industry perks on offer.
Join a welcoming pub environment with pension, holidays and discounts as benefits.
#J-18808-Ljbffr
Assistant Manager - Lead Team & Guest Experience in Leeds employer: Inn at Scarcroft
At the Inn at Scarcroft, we pride ourselves on fostering a vibrant and supportive work culture that values teamwork and exceptional service. Our flexible shifts allow you to balance work and life while enjoying exclusive dining discounts and engaging team socials. Join us for a rewarding experience in hospitality where your passion for service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Lead Team & Guest Experience in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Inn at Scarcroft. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Inn at Scarcroft
Don't be shy about reaching out to Inn at Scarcroft directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - Lead Team & Guest Experience in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Inn at Scarcroft and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Inn at Scarcroft
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
