At a Glance
- Tasks: Lead product development for innovative car subscription and rental services.
- Company: Join a dynamic team at InMotion Ventures 3, merging PIVOTAL and THE OUT.
- Benefits: Enjoy hybrid working, competitive salary, and generous leave policies.
- Other info: Be part of a growing team dedicated to revolutionising the automotive industry.
- Why this job: Make a real impact in reshaping luxury automotive experiences.
- Qualifications: Experience in product management or related fields with a passion for technology.
The predicted salary is between 49500 - 60500 £ per year.
About us
As a newly merged powerhouse, InMotion Ventures 3 brings together two groundbreaking brands, PIVOTAL + THE OUT. United by a shared mission to reshape the future of vehicle usership and redefine the standard of the automotive client experience. While both brands are part of the same forward-thinking company, they operate as distinct entities with their own missions, products, and services. By joining InMotion Ventures 3, you’ll be working across both PIVOTAL + THE OUT, playing a key role in revolutionising the way people access and experience luxury automotive services.
PIVOTAL At PIVOTAL, we are transforming the way people experience cars. Launched in 2019, Pivotal offers a unique car subscription service that challenges the traditional model of vehicle ownership. Gone are the days of long-term commitments - Pivotal members can subscribe to the latest Jaguar and Land Rover models for as little as three months. Forget about depreciation, servicing, insurance, and tax; with one monthly payment, everything is taken care of.
THE OUT At THE OUT, we’ve reinvented luxury car rental. Forget the queues, hidden fees, and trips before the trip. Instead, we deliver world-class Jaguar Land Rover vehicles, directly to your door. Whether it's a spontaneous weekend getaway or a business trip, we promise hassle-free, first-class service from start to finish. With everything included; unlimited mileage, additional drivers, insurance, and more, THE OUT is more than just a car rental service; it’s an experience.
Whether you’re supporting PIVOTAL’s car subscription model or working with THE OUT’s luxury rental service, you’ll be part of a team that’s setting new standards for customer experience, flexibility, and luxury in the automotive world. The best part? You’ll have the chance to make an impact in two innovative, growing companies - all under one roof.
Requirements
About the role
We are looking for a Product Manager to own agreed product work streams across PIVOTAL and THE OUT, improving customer and colleague experiences through effective technology, data and process design. The initial focus will on customer technology ecosystem will include Salesforce Sales Cloud and Service Cloud, spanning capabilities such as account and opportunity management, contract lifecycle management, case management, knowledge and customer communications. As priorities evolve, the role may support other products and capabilities across both businesses.
Reporting to the Head of Product, the Product Manager works within the overall Product and Technology strategy and portfolio priorities set by the Head of the department. The role owns the roadmap, backlog, discovery, delivery and performance of its agreed product domains. It works closely with other Product Managers, development teams and business stakeholders to turn customer, operational and commercial needs into clear product outcomes.
This is a hands-on role in a small, collaborative Product team. Operational teams remain accountable for their processes, performance and customer outcomes, while Product /Technology retains accountability for technical architecture, engineering quality, security and platform integrity. The Product Manager brings these perspectives together, evaluates opportunities including AI and automation, and helps ensure that investment is directed towards the most valuable problems and measurable outcomes. This role is based at home, with occasional travel to our offices in central London (Old Street).
Key Responsibilities
- Own and evolve the roadmap and backlog for agreed product domains, aligning priorities with the Product and Technology strategy set by the Head of Product and with the customer, operational and commercial priorities of both businesses.
- Lead product discovery by using customer journey, process and data analysis combined with operational insight to define problems, test assumptions, evaluate options and validate opportunities before committing development resources.
- Define clear product outcomes, success measures and requirements, using evidence to prioritise initiatives and to recommend whether products or capabilities should be introduced, changed, expanded or stopped.
- Lead the cross-functional delivery and adoption of products and enhancements, working with development and business teams to manage scope, dependencies, risks, readiness and stakeholder expectations and to deliver against agreed outcomes and priorities.
- Monitor and optimise products after release, using adoption, performance, customer, colleague, operational and commercial insight to assess impact and identify further improvements.
- Represent customer and colleague needs while balancing business value, operational efficiency, technical considerations and longer-term platform sustainability, recognising that business functions retain accountability for their operational processes and outcomes.
- Develop a strong practical understanding of the platforms within the agreed product domains, including Salesforce and relevant data, workflows, automation, integrations and system dependencies, working with Technology teams that retain accountability for architecture, engineering quality, security and platform integrity.
- Ensure regulatory, data-protection, security, accessibility and appropriate AI-governance requirements are considered throughout discovery and delivery, and evaluate responsible opportunities for AI, automation and emerging technology to improve productivity and customer outcomes.
Skills & Experience
We are looking for someone who combines sound product-management fundamentals with customer empathy, commercial awareness, analytical thinking and a genuine interest in technology. The role could suit either an established Product Manager or someone with relevant adjacent experience who is ready to develop into broader product ownership with appropriate support.
Skills:
- Sound product-management skills, or demonstrable transferable capability, with the ability to develop ownership of a product work stream, roadmap and backlog.
- Strong practical understanding of Salesforce Sales Cloud and/or Service Cloud, or comparable CRM platforms, including data, workflows, automation, reporting, integrations and system dependencies.
- Strong understanding of customer journeys and of how technology and process design can improve customer, operational and commercial outcomes.
- Strong discovery, prioritisation, problem-solving and decision-making skills, with the ability to distinguish underlying problems from requested solutions.
- Strong communication and stakeholder-management skills, with the ability to create clarity, manage expectations and influence without direct authority.
- Comfortable working closely with technical teams and able to discuss architecture, integrations, dependencies and delivery trade-offs at an appropriate product level.
- Strong analytical skills and an evidence-led approach to defining success, evaluating product performance and making prioritisation decisions.
- A curious and responsible approach to experimentation and emerging technology, including AI and automation, with awareness of regulatory, data, security and ethical considerations.
Experience:
- Demonstrable experience in Product Management, product ownership, business analysis, service design, technology delivery or another closely related role, with evidence of the capability to take ownership of a product domain.
- Experience contributing to the discovery, delivery and improvement of customer-facing products, internal tools, services or operational capabilities.
- Practical experience working with Salesforce Sales Cloud, Service Cloud or a comparable CRM platform is strongly preferred.
- Experience working across CRM, customer service, sales or related customer technology and translating stakeholder needs into prioritised product requirements would be advantageous.
- Experience using customer feedback, operational insight and quantitative data to assess problems, define success and evaluate product impact.
- Experience working with development teams in an Agile or iterative product environment; exposure to AI, automation or emerging technology would be valuable but is not essential.
Benefits
What we offer
- Permanent, full-time contract
- Hybrid Working Environment
- 25 days annual leave plus bank holidays with an extra day for your birthday
- 2 additional discretionary days off to be used for volunteer work.
- Competitive Salary with Discretionary bonus scheme
- Contributory Pension Scheme
- Health Care Cashplan
- Be part of a fantastic growing team passionate about revolutionising the way our customers drive Jaguar Land Rover cars
Product Manager - Pivotal & THE OUT, UK in London employer: InMotion Ventures
InMotion Ventures 3 is an exceptional employer, offering a dynamic and innovative work environment that fosters collaboration and creativity. With a strong focus on employee growth, you will have the opportunity to make a significant impact in the automotive industry while enjoying a hybrid working model, competitive salary, and generous benefits including additional days for volunteer work. Join a passionate team dedicated to revolutionising luxury automotive services in the heart of London, where your contributions will help shape the future of vehicle usership.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Pivotal & THE OUT, UK in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like InMotion Ventures!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at InMotion Ventures would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at InMotion Ventures through your school's career services!
We think you need these skills to ace Product Manager - Pivotal & THE OUT, UK in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - Pivotal & THE OUT, UK, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - Pivotal & THE OUT, UK position at InMotion Ventures. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at InMotion Ventures
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
