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- Tasks: Deliver luxury cars and provide top-notch customer service in London.
- Company: Join THE OUT, a dynamic rental car company with a focus on customer experience.
- Benefits: Flexible freelance hours, competitive pay, and the chance to drive luxury vehicles.
- Why this job: Be your own boss while engaging with customers and showcasing amazing cars.
- Qualifications: Must have a clean driving licence and previous customer service experience.
- Other info: Perfect for those who love driving and want flexible work opportunities.
The predicted salary is between 10 - 20 £ per hour.
At THE OUT, we deliver all our rental cars to customers in London and occasionally across the UK. Our drivers are there to help customers understand how to use the cars, from pairing their phones with the onboard Bluetooth to understanding the best way to charge them. We are now looking for flexible drivers based in and around London.
This is a Freelance, Self-employed Zero Hour Contract role. You decide when you want to work and how many deliveries you want to do. Deliveries take place during our operating hours: Monday to Sunday, with the busiest periods being Friday – Saturday & Sunday - Monday.
Key Responsibilities:- Delivery and collection of luxury cars across London and surrounding areas.
- Checking cars are in immaculate condition pre- and post-rental.
- Provide excellent customer service with outstanding professionalism.
- Maintain record logs to ensure a smooth running of operations.
- Comfortable using apps on mobile devices.
- Loves to engage with customers and delivers outstanding levels of service.
- Takes ownership of customer needs and complaints.
- Is passionate and knowledgeable about the cars.
- Can drive safely in dense urban areas and has experience driving large vehicles.
- Has good communication and time management skills.
- Maintains a professional appearance.
- Is flexible to work on weekends.
- Ownership of a full clean GB or EU driving licence held for a minimum of 5 years - No Endorsements.
- Previous customer service experience for a Luxury brand is desirable.
- Successful applicants will be required to consent to a disclosure and barring service check (DBS).
Payments: £12.00 - £25.00 per job depending on location.
Schedule: Monday to Sunday availability, more shifts on the weekend, choose the hours you work.
Experience: Driving: 5 years (required).
Working Locations: Shepherds Bush Hub and all across London.
Driver Representative (Freelance), THE OUT - London employer: InMotion Ventures
Contact Detail:
InMotion Ventures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Representative (Freelance), THE OUT - London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on THE OUT. Understand their values and what they stand for. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your driving experience! Make sure to highlight your five years of driving experience and any specific instances where you've navigated busy urban areas. This will reassure them that you can handle the job safely and efficiently.
✨Tip Number 4
Apply through our website! We want to make it easy for you to get started. By applying directly on our site, you’ll have a better chance of standing out. Plus, we love seeing applications come in through our platform!
We think you need these skills to ace Driver Representative (Freelance), THE OUT - London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since we're all about delivering top-notch service, make sure to highlight any previous customer service experience you have. Share specific examples of how you've gone above and beyond for customers – it’ll really help us see your potential!
Be Clear About Your Availability: As a freelance driver, flexibility is key! Let us know when you're available to work, especially during our busiest times like weekends. This helps us understand how you fit into our schedule and ensures we can count on you when we need you most.
Keep It Professional: Your application should reflect the professionalism we expect from our drivers. Use a clean format, check for typos, and make sure your tone matches the luxury brand vibe. First impressions matter, so let’s make it a good one!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the details about the position right there!
How to prepare for a job interview at InMotion Ventures
✨Know Your Cars
Make sure you brush up on the cars you'll be delivering. Understand their features, especially the tech aspects like Bluetooth pairing and charging methods. This knowledge will help you impress during the interview and show that you're passionate about the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to meet a customer's needs. This will demonstrate your ability to engage with customers and handle any complaints professionally.
✨Flexibility is Key
Since this role requires weekend availability, be ready to discuss your flexibility during the interview. Highlight your willingness to adapt your schedule and take on shifts when needed. This shows that you're committed and ready to jump in when the business needs you.
✨Practice Your Communication
Good communication is crucial for this role. Practice explaining complex information simply, as you’ll need to guide customers through using the cars. You might even want to do a mock interview with a friend to refine your delivery and ensure you come across as professional and approachable.