Ward Manager

Jointly with the manager, to share a commitment to the philosophy and objectives of the establishment. Maintain professional standards in all aspects of clinical and managerial tasks to ensure effective management of clinical interventions, the environment and human resources facilitating a safe and caring service.

Main Duties of the Job

• Exercise effective managerial and clinical leadership of ward/department staff and manage non-compliance with agreed standards in line with service policies and protocols.
• Participate in the hospital on call system.
• Undertake individual performance review and the identification and implementation of personal development plans for all staff through supervisions and annual appraisals.
• Deal personally with patients, families and carers to prevent and resolve concerns and complaints.
• Ensure that the ward team proactively engages with patients and their families when feedback from concerns are received.

About Us

Battersea Bridge House Hospital is a specialist mental health facility dedicated to providing exceptional care and treatment to individuals experiencing acute and complex mental health conditions. Located in London, the hospital offers a comprehensive range of psychiatric services, ensuring that each patient receives a personalised, recovery-focused approach to their mental well-being. The hospital aims to offer a safe, caring, supportive, and therapeutic environment for up to 22 patients experiencing acute mental health presentations. Our goal is to stabilise symptoms, promote recovery, and facilitate a smooth transition back to community living as quickly and safely as possible.

Job Responsibilities

• Hold regular (no less frequently than monthly) ward meetings and ensure Service and Directorate information is cascaded to the team.
• Facilitate open and effective communication within the ward team.
• Manage the election, appointment and retention of ward staff who exemplify the service values and attitudes and ensure the good reputation of the service.
• Proactively manage sickness and absence of staff within ward team in accordance with service policy.
• Ensure that duty rotas are prepared and approved; reflecting establishments, skill mix against patient acuity and workload demand and comply with current roster guidance.
• Be accountable for the achievement of agreed key performance indicators regarding quality, safety, patient/staff experience and resources.
• Demonstrate responsibility for reporting all accidents/untoward incidents and harms and ensuring relevant documentation is completed and taking appropriate action in the light of emerging trends.
• Undertake delegated responsibilities from the Registered Manager and Deputies.
• Be responsible for the safety, privacy, dignity, respect and well-being of the patients, staff and all visitors to the clinical area.
• Demonstrate the ward's compliance with and achievement of ward/departmental quality and performance objectives by completing monthly audits, taking appropriate remedial action as necessary.
• Be accountable for the delivery of and monitoring of quality and performance standards of services provided to the ward by external agencies.
• Ensure the control, administration and disposal of prescribed drugs and medications within the service.
• Participate in the internal audit process and action deficits identified.
• Participate in all establishment meetings such as Clinical Governance and Morning Handover.
• Maintain client and business confidentiality at all times.
• Undertake other duties pertaining to the post as required by the Manager.
• Continual personal development to develop oneself and the role.
• In addition to these tasks, employees may at times be asked to carry out other reasonable duties as required by the service or manager.

Qualifications

• Educated to equivalent of registered nurse, health and social care management qualifications or other relevant field.
• Previous experience as a registered nurse with 5 to 7 years working in a similar environment.
• Knowledge of CQC regulations.
• Experience in managing staff, motivating teams and recruiting new staff members.
• An understanding of staff induction, supervision, and appraisal processes.
• Leadership and collaborative working style.
• Excellent communication skills, both written and verbal.
• Flexibility required and ability to share on call in 24hr working environment.
• A commitment to the provision of high quality care with an interest in the care, learning and development of vulnerable adults in designated service user type.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.