Head of IT Infrastructure and Service Delivery in London

On behalf of our Client we\’re looking for a Head of IT Infrastructure and Service Delivery to lead the team to ensure IT teams provide a good service to colleagues and customers within the wealth management industry.

Must be living in the UK and have right to work in the UK and willing to travel at least 1 day a week into the office at Holborn, London.

Reporting to the CTO, the Head of IT Infrastructure and Service Delivery will manage all aspects of the IT Infrastructure including workplace solutions (devices, end user computing, workplace and productivity applications) as well as the Service Desk and customer support.

Responsibilities:

• Lead UK based IT teams (~20 people) that cover 29 offices across the country and provide technology service to colleagues working from these offices as well as remotely from their homes
• Manage the IT Infrastructure, Workplace and device solutions, Networks and Service Desk
• Supplier relationship management for all 3rd party supplier partners including business platforms (Software as a Service) and BPO
• Maintain security by implementing security policies defined by the cyber security lead.

Travel:

• Must do 1 day per week in London
• Willing to travel to Leeds and Birmingham at least once every 2 weeks
• Note: Employer has 29 offices around the country so expect more travel