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- Tasks: Lead fraud prevention strategies and optimise payment processes in the crypto space.
- Company: Join Kraken, a mission-driven leader in the crypto industry.
- Benefits: Fully remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the fast-paced world of cryptocurrency and blockchain technology.
- Qualifications: 7+ years in banking or fraud management; strong analytical skills required.
- Other info: Diverse team culture with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Building the Future of Crypto. Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
We are seeking a highly skilled and motivated Fraud Strategy Manager to join our dynamic crypto company. As Strategy Manager, Fraud for Kraken, you will play a crucial role in managing Kraken products, including P2P, Third-Party Payments, the Kraken Debit Card and any new business requirements. You will own and deliver approval and decline rate reviews, fraud levels, and the optimisation of messaging to ensure the best outcomes for both the business and our clients, while minimising friction.
You will be responsible for supporting development and implementation, optimising fraud controls and fraud rates across all Kraken products to increase revenue, keep fraud within company thresholds, and ensure a smooth and secure environment for our users.
The opportunity includes:
- Leading on banking, card issuing regulations, and fraud prevention.
- Delivering business requirements working closely with the product & engineering teams.
- Controlling, monitoring, and analysing Kraken fraud trends.
- Monitoring and analysing payment trends.
- Creating and maintaining effective fraud and payment policies, processes, strategies, and rule frameworks.
- Developing and implementing fraud prevention strategies.
- Conducting comprehensive risk assessments to identify potential Kraken fraud and payment risks.
- Supporting business growth and compliance controls.
- Developing and maintaining robust Kraken fraud detection systems and tools.
- Partnering with Customer Engagement, Compliance, Legal, and other internal teams.
- Utilising data analytics tools and techniques to extract meaningful insights.
- Staying abreast of relevant laws, regulations, and industry guidelines.
- Providing guidance, mentorship, and training to team members.
- Delivering clear and actionable business reporting.
- Providing guidance and support to internal teams on best practices.
Skills You Should HODL:
- Proven experience (7+ years) in banking, payment processing management, and fraud controls.
- Proficiency in fraud and payment optimisation strategies, tools, and techniques.
- Excellent SQL, analytical and problem-solving skills.
- Proven experience with Card acquiring, Third Party, Peer2Peer payments, banking regulatory requirements and Fraud controls.
- Exceptional communication and interpersonal skills.
- Ability to adapt quickly in a fast-paced, rapidly evolving industry.
- Flexible, adaptive, and self-managed, with a strong team mindset.
Nice to haves:
- Bachelor's degree in a relevant field (e.g., Computer Science, Business Administration, Finance).
- Strong understanding of blockchain technology, cryptocurrencies, and associated fraud risks.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind.
Strategy Manager, Fraud in London employer: Ink Fndn
Contact Detail:
Ink Fndn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy Manager, Fraud in London
✨Tip Number 1
Get to know Kraken inside out! Familiarise yourself with the Kraken app and our culture page before your interview. This shows us you're genuinely interested and ready to dive into the crypto world.
✨Tip Number 2
Network like a pro! Connect with current Krakenites on LinkedIn or Twitter. Ask them about their experiences and insights. This can give you a leg up and help you understand what it’s really like to work here.
✨Tip Number 3
Prepare for those tricky questions! Think about how your past experiences relate to fraud strategy and payment optimisation. We love candidates who can share real examples of problem-solving in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Kraken team.
We think you need these skills to ace Strategy Manager, Fraud in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing your application, make sure you’re familiar with Kraken's mission and values. Dive into the Kraken Culture page and get a feel for what makes us tick. This will help you tailor your application to show how you fit into our world.
Show Off Your Skills: When you're detailing your experience, focus on the skills that align with the Strategy Manager role. Highlight your expertise in fraud controls, payment processing, and data analysis. We want to see how your background can help us tackle the challenges in the crypto space.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Ink Fndn
✨Know Your Crypto Stuff
Before the interview, make sure you’re up to speed with the latest trends in crypto and blockchain technology. Familiarise yourself with Kraken's products and services, especially those related to fraud prevention and payment processing. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Analytical Skills
As a Strategy Manager, Fraud, you'll need strong analytical skills. Prepare examples of how you've used data analysis to identify fraud patterns or improve payment processes in your previous roles. Be ready to discuss specific tools and techniques you've employed, like SQL or data analytics software.
✨Emphasise Cross-Functional Collaboration
Highlight your experience working with different teams, such as Product, Engineering, and Compliance. Kraken values collaboration, so be prepared to share examples of how you've successfully partnered with others to implement fraud prevention strategies or optimise customer experiences.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-world situations. Think about potential fraud cases you might encounter at Kraken and how you would approach them. This will demonstrate your critical thinking and readiness to tackle challenges head-on.
