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- Tasks: Lead onboarding strategies and enhance client experiences in the crypto space.
- Company: Join Kraken, a mission-driven leader in the crypto industry.
- Benefits: Fully remote work, diverse team, and opportunities for professional growth.
- Why this job: Shape the future of crypto while driving global adoption and financial freedom.
- Qualifications: 5+ years in product management with a focus on onboarding and compliance.
- Other info: Embrace a culture of diversity and innovation in a rapidly evolving industry.
The predicted salary is between 36000 - 60000 £ per year.
Building the Future of Crypto. Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
The Growth team is responsible for building seamless, engaging client journeys that drive activation and adoption. Within this team, you will lead strategy and execution for onboarding and verification experiences across consumer, business, and institutional clients.
We're looking for a Senior Product Manager who can think strategically, influence cross-functional stakeholders, and deliver regulatory-compliant, high-performing solutions at scale. You'll own a critical part of our growth funnel and set the direction for onboarding globally.
The opportunity:
- Define and own the onboarding product strategy for Kraken's Consumer, Business, and Institutional segments.
- Champion client-centric design, using feedback and research to refine experiences and deliver continuous improvement.
- Scale identity verification solutions that meet diverse regulatory and geographical requirements, balancing compliance with exceptional user experience.
- Reimagine KYC and verification as rewarding progress moments that celebrate clients unlocking new products like Futures, Margin, or Kraken Pro.
- Partner with Legal, Compliance, Fraud, and Regional Ops teams to anticipate regulatory changes and embed them into scalable processes.
- Lead vendor strategy: assess, integrate, and optimize ID verification vendors to drive efficiency and innovation.
- Leverage data at scale: define success metrics, analyze bottlenecks, and drive measurable improvements in activation and conversion rates.
- Influence senior stakeholders with product strategy narratives, business cases, and roadmap priorities.
- Foster cross-team alignment, ensuring onboarding solutions enable growth across marketing, compliance, and operations.
- Stay ahead of the curve by anticipating regulatory shifts and emerging technologies in crypto onboarding and KYC.
Skills You Should HODL:
- 5+ years of product management experience, including 2+ years focused on onboarding, identity verification, compliance, or regulated workflows.
- Proven track record of owning strategy and delivering high-impact products in complex, regulated environments.
- Deep knowledge of KYC/AML and crypto regulations, with ability to translate requirements into scalable product solutions.
- Experience leading vendor evaluations, integrations, and performance management.
- Advanced data fluency: defining success metrics, prioritizing roadmap investments, and correlating improvements with business impact.
- Excellent stakeholder management and communication skills, including writing PRDs, strategy docs, and product vision narratives.
- Demonstrated ability to influence across functions and geographies to drive alignment and execution.
- Passion for Bitcoin and crypto, with a strong belief in Kraken's mission of accelerating global adoption.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind.
Sr. Product Manager, Onboarding in London employer: Ink Fndn
Contact Detail:
Ink Fndn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Product Manager, Onboarding in London
✨Tip Number 1
Get to know Kraken inside out! Familiarise yourself with the Kraken app and our culture page. This will not only help you understand our mission but also show us that you're genuinely interested in being a part of the team.
✨Tip Number 2
Network like a pro! Connect with current Krakenites on LinkedIn or Twitter. Engaging with our community can give you insights into our work culture and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by thinking about how your experience aligns with our onboarding strategy. Be ready to discuss specific examples of how you've tackled challenges in product management, especially in regulated environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re serious about joining the Kraken family and contributing to the future of crypto.
We think you need these skills to ace Sr. Product Manager, Onboarding in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you’re familiar with Kraken's mission and values. This will help you tailor your application to show how you align with our culture and goals.
Be Specific: When detailing your experience, focus on specific achievements that relate to onboarding and product management. Use metrics where possible to showcase your impact—numbers speak volumes!
Show Your Passion: Let your enthusiasm for crypto shine through in your application. Share why you’re excited about the industry and how you see yourself contributing to Kraken’s mission of global adoption.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Kraken team!
How to prepare for a job interview at Ink Fndn
✨Know Your Crypto Stuff
Before the interview, make sure you brush up on your knowledge of crypto regulations, KYC/AML processes, and Kraken's products. Being able to discuss these topics confidently will show that you're not just interested in the role but also passionate about the industry.
✨Showcase Your Product Management Skills
Prepare specific examples from your past experience where you've successfully led product strategies, especially in onboarding or compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Understand Kraken's Culture
Familiarise yourself with Kraken's mission and values by reading their culture page. Be ready to discuss how your personal values align with theirs and how you can contribute to their goal of accelerating global crypto adoption.
✨Prepare for Stakeholder Scenarios
Think about how you would handle cross-functional collaboration and stakeholder management. Prepare to discuss scenarios where you've influenced senior stakeholders or navigated complex regulatory environments, as this will be crucial for the role.
