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For Companies At a Glance
- Tasks: Engage with clients, manage accounts, and follow up on leads via calls and emails.
- Company: Join Inizio Engage, a market leader in a supportive and collaborative environment.
- Benefits: Enjoy a competitive salary of £30-35k plus benefits in a dynamic office setting.
- Why this job: Be part of a growing team that values collaboration and customer satisfaction.
- Qualifications: Proven customer service experience and strong relationship-building skills are essential.
- Other info: This role offers the chance to make a real impact in a thriving business.
The predicted salary is between 30000 - 35000 £ per year.
Location: Office Based, Ashby de la Zouch, Leicestershire
Salary: £30-35k + plus benefits
The Role:
Inizio Engage are working with the client, a market leader within their industry, to support their requirement for an Account Executive. This is a fantastic opportunity to join a growing business and become a member of an existing team who are supportive and collaborative.
The role of the Account Executive will comprise of the following duties:
- Responsible for the follow up of lead generation via telephone and email
- Contacting clients regarding their incoming enquiries
- Speaking with new customers to the business and discussing other service offerings that would be available to them
- Preparation of maintenance contract documents for new customers
- Monitoring conversion rates of leads
- Maintenance of existing and new account management
- Arrange client meetings on behalf of the Area Managers with potential customers
- Update the CRM system with all administration
- Building relationships with customers and internal stakeholders, providing technical advice and guidance to customers where appropriate
- Increasing the awareness of the brand and gaining new business from leads generated to this team
Experience & Expertise:
This position requires someone to have proven and outstanding customer service experience within an internal sales or internal account management position. You will have worked within an industry selling a service ideally.
- Excellent relationship building skills
- Strong administrative skills and PC knowledge
- Drive and tenacity, with the desire to succeed
- Enjoys working as part of a team, collaborative environment
- Experience of exceeding customer expectations
This is a great opportunity to work as for a growing business who enjoy working as part of a team, please contact me to find out more about this exciting position.
Account Executive employer: Inizio
Contact Detail:
Inizio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding what they offer will help you engage in meaningful conversations with potential clients and demonstrate your genuine interest during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. As an Account Executive, you'll be following up on leads and contacting clients, so being articulate and confident is key to making a great impression.
✨Tip Number 3
Network within the industry. Attend relevant events or join online forums where you can connect with professionals in similar roles. This can provide insights into best practices and may even lead to referrals.
✨Tip Number 4
Showcase your relationship-building skills. Prepare examples of how you've successfully managed client relationships in the past, as this will highlight your suitability for the collaborative environment at Inizio Engage.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and account management. Use specific examples that demonstrate your relationship-building skills and any achievements in exceeding customer expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of the Account Executive position, particularly in lead generation and client relationship management.
Highlight Relevant Experience: In your application, emphasise any previous roles where you successfully managed accounts or provided exceptional customer service. Include metrics or outcomes to illustrate your impact, such as conversion rates or customer satisfaction scores.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Account Executive role.
How to prepare for a job interview at Inizio
✨Showcase Your Customer Service Skills
As an Account Executive, your ability to provide outstanding customer service is crucial. Be prepared to share specific examples from your past experiences where you exceeded customer expectations or resolved issues effectively.
✨Demonstrate Relationship Building
This role requires excellent relationship-building skills. During the interview, discuss how you've successfully built and maintained relationships with clients or colleagues in previous roles. Highlight any strategies you used to foster collaboration.
✨Familiarise Yourself with the Company
Research the company and its services thoroughly before the interview. Understanding their market position and offerings will allow you to ask insightful questions and demonstrate your genuine interest in the role.
✨Prepare for Role-Specific Scenarios
Anticipate questions related to lead generation and account management. Prepare to discuss how you would handle specific scenarios, such as following up on leads or preparing maintenance contracts, to showcase your relevant experience.
