Account Director- International Health Policy London, United Kingdom Account Management

Incisive Health is an award-winning healthcare policy, public affairs and communications consultancy operating across the UK, Europe and International markets. We design and deliver programmes that shape policy, influence decision-making and, ultimately, improve the lives of people living with different conditions. Our work supports clients to navigate complex policy environments and achieve meaningful change for populations worldwide.

Our International team works with global organisations to shape health policy and improve access to care worldwide. We support clients with policy landscaping, strategy development, advocacy, coalition building and capability strengthening across multiple geographies and therapeutic areas. We bring the combined expertise of our access, communications and medical divisions across Inizio to deliver integrated programmes at scale, meeting some of the biggest challenges facing global life science companies today.

As an Account Director in our International team, you will lead complex client programmes, provide strategic counsel to clients and colleagues, and play a central role in driving the growth of our international business. You will work with a diverse range of clients and stakeholders, including global pharmaceutical companies, multilateral organisations and NGOs, supporting them to navigate evolving health policy landscapes and achieve meaningful impact for patients and populations worldwide.

This is a highly strategic and varied role. You could be leading the development of a global policy strategy for a major pharmaceutical company one week and guiding stakeholder engagement around a significant international health summit the next. Alongside client leadership, you will play an important role in developing our people, growing our business and shaping the future direction of the International team.

Key responsibilities

• Lead client accounts, including strategy development, and oversee the successful delivery of programmes, ensuring work is delivered on time, on budget and to the highest standard.
• Direct the development of high-quality client deliverables, ensuring consistency, quality and strategic alignment.
• Provide oversight across multiple workstreams and account teams, ensuring seamless delivery and client satisfaction.
• Act as a trusted strategic advisor to clients, providing insight, counsel and actionable recommendations on complex policy and public affairs challenges.
• Monitor and interpret major policy, political and healthcare developments across key markets and therapeutic areas.
• Share insights proactively across the business, identifying opportunities and implications for clients.
• Coach, mentor and line manage team members, supporting their professional growth and performance.
• Lead the day-to-day management of project teams, ensuring high-quality delivery and effective resource management.
• Foster a collaborative, inclusive and high-performing team culture.
• Lead the development of proposals, pitches and strategic growth opportunities.
• Identify opportunities to expand existing client relationships and support new business acquisition.
• Build and maintain a strong external network to generate market intelligence and business opportunities.
• Contribute to the strategic growth and positioning of the International team.

Team & culture contribution

• Contribute to internal initiatives including DEI, wellbeing and knowledge-sharing activities.
• Build subject matter expertise in relevant areas of global health policy.
• Act as a role model within the team, championing collaboration, innovation and excellence.

About you

• Significant experience in healthcare policy, public affairs or communications, ideally within an international or multi-market environment.
• Strong understanding of global health policy, healthcare systems and stakeholder landscapes.
• Experience working within a consultancy, agency or advisory environment, or closely with global healthcare companies and NGOs.
• Excellent strategic thinking, analytical and written communication skills.
• Proven ability to lead complex projects and multidisciplinary teams while maintaining exceptional attention to detail and quality.
• Experience managing client relationships and acting as a trusted advisor to senior stakeholders.
• Strong commercial awareness and experience contributing to business development activities.
• A proactive, solutions-oriented mindset and the ability to thrive in a fast-paced environment.

Development & progression

We are committed to helping our people grow as quickly and as far as their ambition takes them. You will benefit from structured training programmes and a personal development budget, regular learning opportunities from internal and external experts, access to senior leaders with extensive experience shaping healthcare policy globally, opportunities to develop leadership, coaching and business growth capabilities, and support to build your expertise across therapeutic areas, policy environments and international markets.

Our inclusive and supportive culture prioritises wellbeing, with access to peer networks, DEI initiatives and mental health support.

Working at Incisive Health

We foster a culture that balances high performance with wellbeing in a supportive and collegiate working environment. Our hybrid working model provides flexibility, alongside regular in-person collaboration to support teamwork, creativity and connection. We also offer enhanced family leave policies and promote sustainable working practices.

• Generous annual leave.
• Contributory pension scheme.
• Enhanced parental leave.
• Life insurance.
• Employee Assistance Programme.
• Health and wellbeing benefits.
• Learning and development platforms.
• Discretionary bonus scheme.
• Community and volunteering initiatives.
• Cycle to work scheme.

We are an equal opportunity employer and are committed to creating an inclusive workplace for all. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.