At a Glance
- Tasks: Manage client accounts and projects, ensuring smooth operations and strong partnerships.
- Company: Join Inizio Evoke, a dynamic agency focused on making health more human.
- Benefits: Enjoy generous holidays, personal development funds, and wellness benefits.
- Other info: Opportunities for growth and learning in a supportive environment.
- Why this job: Be part of a collaborative team that drives impactful healthcare communications.
- Qualifications: Experience in healthcare communications and strong client relationship skills required.
The predicted salary is between 35000 - 45000 £ per year.
At Inizio Evoke, we come together—to do the best work, in the best possible place. We’re all in. Because it’s everyone’s role to make health more human™. The Inizio Evoke Europe (IEE) client services team forge strong, strategic partnerships with our clients, staying true to our overall agency mission of Health More Human. The agency’s purpose is to develop ideas that thrive in real lives. The client team works in partnership with our clients to deliver bold, brilliant ideas that really work.
As a member of the client services team, you will demonstrate the behaviours associated with the IEE values: Tenacious, Accountable, Collaborative, Supportive, Curious, Brave, Driven, Proactive.
Your purpose is to manage projects and support client relationships to ensure accounts run smoothly and remain profitable. As part of the Client Team, the Account Manager is responsible for the day-to-day management of a portfolio of projects. Working in a highly collaborative environment alongside Client Team colleagues and Project Management/Client Operations, they ensure projects are delivered successfully while supporting strong client partnerships. While expected to work with a high degree of individual accountability, the Account Manager will also be supported in their learning and development by their team. They are expected to coach and share knowledge with colleagues across the Client Team and wider agency, helping to build capability and maintain high standards.
Knowledge and skills:
- Previous experience working within a healthcare communications/marketing agency, with a proven track record of successfully managing client accounts and/or projects essential.
- Strong understanding of the healthcare market, with experience working across multiple client accounts.
- Demonstrated ability to build and nurture strong client relationships, establish effective agency–client partnerships, and confidently manage or appropriately escalate complex client requirements.
- Excellent communication skills, with the ability to adapt communication style to different audiences to achieve the best outcomes, alongside the confidence to contribute to and facilitate client workshops.
- Strong analytical, interpersonal, and leadership skills, with the ability to develop innovative solutions to client challenges, identify and mitigate account risks, escalate issues when required, and perform effectively under pressure.
Benefits:
- Dynamic Working
- Personal Development fund
- Generous holiday allowance
- Cycle to work scheme
- Pension contribution
- Various health and wellbeing benefits available
- Online training platform/programs
- Discretionary bonus scheme
- Community action focused programs
Account Manager employer: Inizio Evoke
Evoke is an exceptional employer that prioritises making health more human while fostering a dynamic and inclusive work culture. With a strong focus on employee growth, we offer generous benefits such as a hybrid working policy, extensive training opportunities, and a commitment to community engagement, ensuring that every team member can thrive in their career journey. Join us in London, Manchester, or Brighton, where your contributions will truly make a difference in the healthcare landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Inizio Evoke.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Inizio Evoke.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Inizio Evoke, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Inizio Evoke.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Inizio Evoke.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Inizio Evoke. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Inizio Evoke. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Inizio Evoke
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Inizio Evoke’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
