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- Tasks: Support pre-sales, proposals, and account development while liaising with customers.
- Company: Join a dynamic engineering firm focused on customer satisfaction and innovative solutions.
- Benefits: Enjoy full training, career growth opportunities, and a collaborative work environment.
- Why this job: Perfect for engineering grads eager to apply their skills in a supportive team setting.
- Qualifications: Electrical or mechanical engineering background with some work experience preferred.
- Other info: National Security vetting clearance may be required.
The predicted salary is between 36000 - 60000 £ per year.
Our client has an excellent opportunity for an individual with an engineering background, ideally electrical, to join their commercial team to support pre-sales, proposals, quotations, technical sales and account development. In this role you will liaise with customers to understand their requirements and provide co-ordinated quotations, literature and technical responses. To strive for 100% customer “on time, in full, and to specification” responses and provide high levels of client service and customer satisfaction. Electrical and/or mechanical engineering graduates who have gained some work experience within the construction industry or similar, with the willingness to learn will be considered and full training will be provided.
Key responsibilities:
- Provide technical information and pricing to customer enquiries, taking primary lead on variations on existing orders, small works quotes and maintenance quotations.
- Answer all customer enquiries promptly and accurately, recording detail as required and updating the CRM.
- Be responsible for assigned sales enquiries and engaging with new and existing clients.
- Follow up enquiries, understand their technical requirements and work with the team to generate sales proposals and tender returns.
- Liaise with customers to understand the customer’s requirements and any issues, providing appropriate solutions where necessary.
- Attend update meetings of the CRM system sales channel.
- Collaborate effectively with the Commercial Sales Team by creating and issuing sales tracking documentation upon request and information on current state of an enquiry.
- Work with the operations team to ensure that the proposal is profitable and executable.
- Provide accurate communication and handovers with the design, project, manufacturing, and technical teams, for each project, ensuring all parties understand and agree with the project requirements and amendments.
- Pro-active enquiry generation through periodic visits to tender websites.
- Be engaged with market intelligence on new products and services.
- Assist in forming and creating partnerships with other businesses, agent networks and supply chain.
- Be responsible for and always comply with the ISO 9001 standards set by the company.
- Be willing to undertake National Security vetting Clearance as required.
Technical Sales Executive - Engineering employer: Inizio Engage
Contact Detail:
Inizio Engage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Executive - Engineering
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in electrical and mechanical engineering. This knowledge will not only help you understand customer requirements better but also enable you to provide informed solutions during your interactions.
✨Tip Number 2
Network with professionals in the construction industry and related fields. Attend industry events or join online forums to connect with potential clients and gain insights into their needs, which can give you an edge in understanding customer expectations.
✨Tip Number 3
Practice your communication skills, especially in explaining technical concepts in a simple manner. Being able to convey complex information clearly will enhance your ability to engage with clients and address their queries effectively.
✨Tip Number 4
Stay organised and proactive in managing your sales enquiries. Use CRM tools effectively to track interactions and follow up on leads, ensuring that you maintain a high level of customer service and satisfaction throughout the sales process.
We think you need these skills to ace Technical Sales Executive - Engineering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your engineering background, particularly in electrical or mechanical fields. Emphasise any relevant work experience in the construction industry and showcase your technical skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your experience and skills make you a suitable candidate for providing technical information and managing customer enquiries.
Showcase Customer Service Skills: In your application, provide examples of how you've successfully managed customer relationships in the past. Highlight your ability to understand client requirements and deliver solutions, as this is crucial for the role.
Highlight Team Collaboration: Mention any experiences where you collaborated with sales, design, or operations teams. This will demonstrate your ability to work effectively within a team, which is essential for liaising with various departments as outlined in the job description.
How to prepare for a job interview at Inizio Engage
✨Showcase Your Engineering Knowledge
Make sure to highlight your engineering background, especially if you have experience in electrical or mechanical engineering. Be prepared to discuss specific projects or experiences that demonstrate your technical expertise and how it relates to the role.
✨Understand Customer Needs
Since the role involves liaising with customers, it's crucial to show that you can understand and address their requirements. Prepare examples of how you've successfully managed customer inquiries or provided solutions in previous roles.
✨Familiarise Yourself with CRM Systems
As you'll be updating and managing customer information, having a basic understanding of CRM systems will be beneficial. If you have experience with any specific CRM tools, mention them during the interview.
✨Demonstrate Team Collaboration Skills
This position requires working closely with various teams, so be ready to discuss how you've collaborated with others in past roles. Share examples of successful teamwork and how you contributed to achieving common goals.
