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For Companies At a Glance
- Tasks: Lead a team to ensure efficient scheduling and outstanding patient support.
- Company: Join Inizio Engage, a leader in high-quality patient care services.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a supportive work environment.
- Why this job: Make a real difference in patient wellbeing while developing your leadership skills.
- Qualifications: 1-2 years in scheduling or operational roles with strong communication skills.
- Other info: Opportunities for professional growth in a collaborative team.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
At Inizio Engage, we work in partnership with clients and healthcare providers to deliver high-quality patient support services.
About the Role
We are now seeking a proactive and motivated Scheduling Team Leader to help drive excellence across our Patient Solutions Homecare Programme. In this vital role, you will support the Scheduling Manager in the day-to-day running of the scheduling function ensuring patient visits are safely and efficiently coordinated and that our nurse resources are utilised effectively. If you’re passionate about operational excellence, team leadership and delivering outstanding service, we’d love to hear from you.
Responsibilities
- Motivate and support a team of schedulers to achieve KPIs and contractual service metrics.
- Provide day-to-day coaching, feedback and guidance, recognising high performance.
- Monitor daily workload, capacity and visit requirements to ensure efficient scheduling.
- Assist with resource planning, contingency cover and operational coordination.
- Maintain expert knowledge of systems, processes and best practice.
- Ensure accurate documentation and adherence to SOPs, SeOPs and regulatory standards.
- Oversee tasks including rostering, annual leave planning and short-notice absence management.
- Collate data for reporting, audits and performance reviews.
- Support patient safety and service continuity during contingency periods.
- Complete all required training, including Safeguarding Level 3 and quality reporting.
- Ensure timely escalation of adverse events, incidents or service risks.
Qualifications
- 1–2 years’ experience in scheduling, coordination or operational support roles.
- Experience providing team guidance or informal leadership.
- Excellent communication, attention to detail and problem-solving skills.
- Ability to meet tight, regular deadlines in a fast-paced environment.
- Proficiency with Microsoft Office and scheduling systems.
- Strong customer service focus.
- Full UK driving licence.
- Ability to pass enhanced DBS and pre-employment medical checks.
Required Skills
- Previous team leader or senior scheduler experience.
- Background in pharmaceutical or NHS environments.
- Degree or equivalent in management, business administration or related field.
Preferred Skills
Be part of a supportive, collaborative team committed to delivering high-quality patient care. Opportunities for professional development and progression. A role where your contribution directly supports patient wellbeing and service excellence.
Benefits package
- Enhanced Annual Leave (25 days plus bank holidays)
- Enhanced Maternity and Paternity
- Long Service Awards (additional annual leave for Field staff)
- Private Medical Insurance
- Enhanced Pension
- Life Assurance
Equal Opportunity Statement
Inizio Engage is committed to diversity and inclusivity in the workplace.
Scheduling Supervisor employer: Inizio Engage
Contact Detail:
Inizio Engage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and scheduling sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Scheduling Supervisor role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and operational excellence. We suggest you come armed with examples of how you've motivated teams or improved processes in previous roles.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific challenges you've faced in scheduling or coordination and how you tackled them. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Scheduling Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Scheduling Supervisor role. Highlight any previous leadership or scheduling experience, and don’t forget to mention your knack for problem-solving and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for operational excellence and how you can motivate a team. Be sure to connect your past experiences with the responsibilities listed in the job description.
Showcase Your Communication Skills: Since this role requires excellent communication, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically. This will demonstrate your ability to communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Inizio Engage
✨Know the Company Inside Out
Before your interview, take some time to research Inizio Engage. Understand their mission, values, and the specifics of the Patient Solutions Homecare Programme. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Scheduling Supervisor, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or provided guidance. Highlight how you’ve achieved KPIs and improved performance, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
In a fast-paced environment, being able to think on your feet is crucial. Be ready to discuss specific challenges you've faced in scheduling or operational roles and how you resolved them. This will illustrate your ability to handle tight deadlines and unexpected issues effectively.
✨Familiarise Yourself with Relevant Systems
Since proficiency with scheduling systems is key for this role, brush up on any relevant software you’ve used before. If you have experience with Microsoft Office, be prepared to discuss how you've utilised it in previous roles, especially in relation to data reporting and performance reviews.
