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- Tasks: Build relationships with patients and support donor registration events.
- Company: A mission-driven organisation focused on giving second chances through stem cell donation.
- Benefits: Competitive salary, hybrid working after probation, and a chance to make a real difference.
- Why this job: Join a passionate team and help change lives by connecting patients with potential donors.
- Qualifications: Empathy, strong communication skills, and experience in public engagement.
- Other info: Opportunity to work with diverse communities and grow professionally.
The predicted salary is between 36000 - 42000 ÂŁ per year.
We’re Hiring: Patient Engagement Coordinator
Department: Donor Recruitment
Location: Chiswick, London W4 4JQ (Hybrid after probation)
Contract: Full-time, Permanent
Salary: £36,000 – £42,000 per annum (depending on experience)
Our Client's mission is simple but powerful: to give as many people as possible a second chance at life. They do this by encouraging people from all backgrounds to join the stem cell donor register—especially those from communities currently underrepresented. Behind every registration is a patient, a family, and a community hoping for a match. That’s where you come in.
About the Role
We’re looking for a Patient Engagement Coordinator (PEC) to join our Donor Recruitment team. This is a deeply people-focused role for someone who combines empathy, professionalism, and initiative. You’ll work closely with patients in need of a stem cell donor, alongside their families, friends, and wider networks—supporting them to create impactful donor registration appeals and events. You’ll also collaborate with volunteers, community groups, universities, and corporate partners to help grow and diversify the register. This role requires emotional intelligence, confidence in public engagement, and the ability to build long-term, trusting relationships—often in sensitive and challenging circumstances.
What You’ll Be Doing
- Build strong, ongoing relationships with patients and their families throughout their donor search journey (pre-, during and post-transplant).
- Respond empathetically to patient enquiries and support the creation of compelling donor registration appeals.
- Organise and support patient-led donor registration events, working closely with internal teams to maximise reach and impact.
- Maintain accurate records using our database to track patient engagement and activity.
Patient Engagement Coordinator employer: Inizio Engage
Contact Detail:
Inizio Engage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Engagement Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and donor recruitment sectors. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have a lead on your dream job!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, make sure to express why you care about patient engagement and donor recruitment. Share personal stories or experiences that highlight your empathy and commitment to making a difference.
✨Tip Number 3
Prepare for interviews by researching the organisation’s mission and values. Think about how your skills align with their goals, especially in building relationships and supporting patients. Tailor your responses to show you’re the perfect fit for their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Patient Engagement Coordinator role!
We think you need these skills to ace Patient Engagement Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for patient engagement shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences that highlight your commitment to this cause.
Tailor Your CV: Make sure your CV is tailored specifically for the Patient Engagement Coordinator role. Highlight your skills in building relationships and any experience you have in public engagement or community work. We love seeing how your background aligns with our mission!
Be Authentic: Don’t be afraid to be yourself in your written application. We value authenticity and want to get to know the real you. Share your personal story or motivations for wanting to join our team—this can really set you apart from other candidates.
Follow Up: After submitting your application through our website, consider sending a brief follow-up email. This shows your enthusiasm for the role and keeps you on our radar. We appreciate candidates who take the initiative!
How to prepare for a job interview at Inizio Engage
✨Know the Mission
Before your interview, make sure you understand the company's mission to give people a second chance at life. Familiarise yourself with their work in stem cell donor recruitment and think about how your values align with theirs. This will show your genuine interest and commitment to the role.
✨Showcase Your Empathy
As a Patient Engagement Coordinator, empathy is key. Prepare examples from your past experiences where you've successfully supported individuals or communities in sensitive situations. Highlight your ability to connect with people and build trust, as this will be crucial in your role.
✨Engagement Strategies
Think about innovative ways to engage patients and their families. Be ready to discuss ideas for donor registration appeals and events that could resonate with diverse communities. Showing your creativity and initiative will set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the challenges the team faces in patient engagement or how they measure the success of their donor recruitment efforts. This demonstrates your proactive approach and genuine interest in contributing to their mission.
