At a Glance
- Tasks: Act as a trusted partner to primary care customers, delivering tailored solutions for better patient care.
- Company: Join a leading pharmaceutical organisation focused on respiratory therapy and values-driven practices.
- Benefits: Competitive salary, career growth opportunities, and the chance to make a real impact.
- Why this job: Be the voice of the customer and shape healthcare solutions while driving business growth.
- Qualifications: Experience in sales, strong NHS knowledge, and excellent relationship-building skills required.
- Other info: Dynamic field-based role with a focus on collaboration and innovation.
The predicted salary is between 36000 - 60000 Β£ per year.
Inizio Engage is recruiting an experienced Account Specialist to join a high-performing field team, working on behalf of a leading, values-driven pharmaceutical organisation within the respiratory therapy area. The successful candidate will be employed directly onto our client's headcount.
This is an exciting opportunity for a commercially driven professional to act as a trusted partner to primary care customers, delivering tailored solutions that improve patient care while driving sustainable business growth.
The Role
As an Account Specialist, you will act as the single point of contact for your customers, working in true partnership to understand local priorities and co-create solutions that meet both customer and organisational needs. You will be responsible for the effective promotion of a market-leading respiratory portfolio across Primary Care, aligned to the UK marketing strategy and locally developed account plans.
Key Customers
- GPs and GP Practices
- Practice-Based Nurses and Pharmacists
- Healthcare Assistants
- Primary Care Networks (PCNs) and Practice Clusters
- Other relevant local decision-makers
Key Responsibilities
- Act as the primary customer contact, connecting customers with internal functions such as education, medical support, value-added services and partnership opportunities
- Champion the Voice of the Customer, using insights and feedback to shape engagement and solutions
- Successfully promote the respiratory portfolio through high-quality, customer-centric interactions
- Develop and deliver robust account plans for PCNs, practice clusters and individual practices
- Build long-term customer partnerships, positioning the organisation as a respiratory partner of choice
- Deliver UK marketing strategies at a local level
- Pioneer a mix of digital and face-to-face engagement, using customer insights and technology to enhance impact
- Co-create solutions aligned to customer challenges, including service offerings, collaborative projects and medical education
- Tailor portfolio messaging to individual customer agendas
- Deliver against agreed KPIs including sales performance, customer satisfaction, NPS and project delivery
- Operate at all times in line with the ABPI Code of Practice, company policies and values
- Support wider organisational commitments to sustainability and responsible business practices
About You
You will be a confident, credible and motivated pharmaceutical professional with a strong understanding of the NHS and Primary Care environment.
Essential experience and skills include:
- Proven track record of consistent sales delivery against targets
- Strong knowledge of NHS structures, priorities and decision-making
- Advanced selling, influencing and presentation skills
- Robust clinical and market understanding
- Experience of Key Account Management and business planning
- Ability to develop compelling business proposals and cases
- Excellent relationship-building skills across multiple stakeholder groups
- Strong analytical and critical reasoning skills, using data to drive customer planning
- High-quality in-call execution
- Confidence using digital tools and platforms
- Strong IT capability
- Full UK driving licence (with no more than 6 penalty points for new entrants)
- ABPI qualification
If this opportunity aligns with your experience and career goals, apply now to register your interest.
Account Specialist - Kent and Medway in London employer: Inizio Engage
Contact Detail:
Inizio Engage Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Account Specialist - Kent and Medway in London
β¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and donβt be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
β¨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, make sure you can confidently explain who you are and what you bring to the table. Tailor your message to highlight your experience in account management and customer engagement.
β¨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itβs a great opportunity to reiterate why youβre the perfect fit for the Account Specialist position.
β¨Tip Number 4
Donβt forget to apply through our website! Weβve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Account Specialist - Kent and Medway in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV speaks directly to the role of Account Specialist. Highlight your experience in sales, NHS knowledge, and any relevant achievements that show you can deliver against targets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about respiratory therapy and how your skills align with our values-driven approach. Be genuine and let your personality come through.
Showcase Your Relationship-Building Skills: In your application, give examples of how you've built strong relationships in previous roles. We want to see how you connect with customers and stakeholders, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates during the process.
How to prepare for a job interview at Inizio Engage
β¨Know Your Audience
Before the interview, research the pharmaceutical organisation and its values. Understand their approach to respiratory therapy and how they engage with primary care customers. This will help you tailor your responses and demonstrate that you're aligned with their mission.
β¨Showcase Your Sales Success
Prepare specific examples of your past sales achievements, especially those related to the NHS and primary care. Use metrics to quantify your success, such as sales growth percentages or customer satisfaction scores, to illustrate your impact and capability.
β¨Master the Art of Relationship Building
Be ready to discuss how you've built long-term partnerships in previous roles. Highlight your relationship-building skills and provide examples of how you've collaborated with various stakeholders to co-create solutions that meet customer needs.
β¨Demonstrate Digital Savvy
Since the role involves a mix of digital and face-to-face engagement, be prepared to talk about your experience with digital tools and platforms. Share how you've used technology to enhance customer interactions and drive results in your previous positions.