At a Glance
- Tasks: Coordinate daily operations and manage vehicle rentals for a busy transport depot.
- Company: Join a dynamic team at Inizio Engage, focused on customer experience.
- Benefits: Competitive salary, supportive work culture, and opportunities for growth.
- Other info: Thriving environment where your positive attitude can shine.
- Why this job: Make a real impact by enhancing customer experiences in transport planning.
- Qualifications: Experience with commercial vehicles and strong relationship-building skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are excited to recruit a Transport Planner for our client in Stoney Stanton. This pivotal role will ensure our client delivers an outstanding customer experience while coordinating daily operations within their busy Stoney Stanton depot. This includes managing vehicle rentals, servicing, and maintenance across our extensive fleet of over 1,000 vehicles and 40 trailers, with high standards of safety and cleanliness.
Key Responsibilities
- Customer-Focused Negotiation: Proactively negotiate tailored solutions for each rental request while balancing customer requirements with company profit margins and resource management.
- Supplier Coordination: Negotiate and manage supplier agreements for third-party resources like cross-hire vehicles and agency drivers, ensuring costs remain controlled and purchase invoices are processed efficiently.
- Team Management: Lead and motivate a team of ‘Driver Checkers,’ fostering a positive, can-do culture and ensuring compliance with HGV driving legislation.
- Vehicle Movement Management: Oversee the movement of all vehicles, ensuring safe and effective planning to minimize reliance on third-party agencies.
- Customer Liaison: Communicate effectively with customers via phone and in-person to provide support and resolve inquiries.
- Vehicle Readiness: Ensure that all rental vehicles are in excellent working condition, with all necessary documentation (compliance evidence, rental agreements, check sheets) in place before rental.
Required Qualifications and Skills
- Proven commercial vehicle experience, ideally within a rental environment.
- Strong relationship-building skills with both colleagues and customers.
- Excellent multitasking abilities and capacity to perform under pressure.
- Self-motivated with a strong initiative.
- Effective team-building and motivational skills.
Why Join Our Client?
If you possess a positive attitude, thrive under pressure, and can gracefully handle the complexities of our client’s operations while ensuring exceptional service, we would love to hear from you. Join our client as they enhance their customer experience and strengthen our team.
Transport Planner in Leicester employer: Inizio Engage
Inizio Engage is an exceptional employer located in Stoney Stanton, offering a dynamic work environment where employees are encouraged to thrive and grow. With a strong focus on customer satisfaction and team collaboration, the company provides ample opportunities for professional development and fosters a positive culture that values initiative and teamwork. Employees benefit from competitive salaries, comprehensive training, and the chance to work with a diverse fleet, making it a rewarding place to build a career in transport planning.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Planner in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their fleet management processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your negotiation skills! Since the role involves customer-focused negotiation, think of scenarios where you can demonstrate your ability to balance customer needs with company goals. Role-play with a friend if you need to!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Transport Planner in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Transport Planner role. Highlight your experience with vehicle management and customer service, as these are key for us. Use specific examples that show how you've excelled in similar environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for transport planning and how you can contribute to our client's success. Be sure to mention your negotiation skills and ability to manage supplier relationships.
Showcase Your Team Spirit:We love a good team player! In your application, emphasise your experience in leading teams and fostering a positive culture. Mention any specific achievements that demonstrate your ability to motivate others and ensure compliance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Inizio Engage
✨Know Your Stuff
Make sure you understand the ins and outs of transport planning, especially in a rental environment. Brush up on vehicle management, supplier coordination, and customer service strategies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves a lot of negotiation and relationship-building, be ready to share examples of how you've successfully managed teams or built strong relationships with customers. Highlight your ability to motivate others and create a positive work culture.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing a fleet under pressure. Think through your responses ahead of time, focusing on how you would balance customer needs with company goals.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the company's operations or team dynamics. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
