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For Companies At a Glance
- Tasks: Build relationships with surgeons and manage product usage in operating rooms.
- Company: Inizio Engage is a dynamic company focused on delivering value in surgical products.
- Benefits: Enjoy a competitive salary, commission, car allowance, pension, and flexible benefits.
- Why this job: Join a team that values excellent customer service and fosters personal growth.
- Qualifications: Experience in theatre sales, NHS knowledge, and strong analytical skills required.
- Other info: Travel is essential, with 50-80% of time spent on the road.
The predicted salary is between 36000 - 60000 £ per year.
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Join to apply for the Key Account Manager – Surgical role at Inizio Engage
Our client is seeking a Key Account Manager, covering Scotland, with an entrepreneurial spirit who excels in a dynamic, growth-oriented environment to join their team.
Job Purpose Summary
Their product family is the result of years of experience championing surgeons and listening to their expertise. They deliver unmatched value across a line of products and offer a seamless, personalised experience designed around surgeons\’ needs. They are a team of experienced professionals who understand the difference that excellent customer service can make.
What you will do
- Build and foster strong KOL and customer relationships within the territory:
- Work along Chief Surgeons and Surgeons to support usage of the product and other technologies in the OR;
- Be in the OR and departments to present and demonstrate the product while fostering strong relationships with OR stakeholders;
- Identify opportunities with new customers and develop tailored solutions dependent upon customer needs;
- Manage and grow sales within the existing customer base ensuring customer satisfaction is maintained;
- Ensure a high level of product, therapeutic and competitor knowledge is obtained and maintained;
- Liaise with stakeholders such as Pharmacists, Purchase Managers and Admin to manage continuous availability of the product within Trusts and Clinics;
- Compliance with both local jurisdictions, regulatory, professional and ethical standards.
- An in depth understanding of the responsibilities involved in working with NHS and private sector.
- Conduct a regular territory analysis in order to develop an in depth understanding of customers, competitor landscape and trends in sales and market share;
- Complete monthly customer activity and sales reports including detail on the sales pipeline;
- Ensure time allocation and focus are aligned with the defined company sales strategy;
- Execute defined UK Key Account strategies at the local account level;
- Ensure all contact details and agreed activities are updated in CRM system in a timely manner ensuring these are GDPR compliant;
- Available to travel (min 50% to max 80%) and stay overnight if required;
- Provide tailored training sessions to customers dependent upon identified needs.
What you will need
- Experience selling into theatres and clinics;
- Theatre / Surgery environment experience;
- Working experience in NHS Trusts and super Trusts;
- Knowledge of NHS and the private sector sales cycle is a must;
- Strong numerical and analytical skills to evaluate the commercial approach;
- Strong people skills to develop long-lasting customer relationships;
- Team player, strong sense of urgency and accountability;
- Experience in utilising Microsoft Office suite e.g., Excel, Word, PowerPoint, SalesForce
Benefits include, Competitive salary, commission, car allowance, pension + other flexible company benefits.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Industries
Hospitals and Health Care, Hospitals, and Physicians
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Key Account Manager - Surgical employer: Inizio Engage
Contact Detail:
Inizio Engage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Surgical
✨Tip Number 1
Familiarise yourself with the specific surgical products and technologies that the company offers. Understanding their unique selling points will help you engage effectively with surgeons and other stakeholders during your interactions.
✨Tip Number 2
Network within the NHS and private sector to build relationships with key opinion leaders (KOLs) and decision-makers. Attend relevant conferences or workshops where you can meet these professionals and discuss their needs and how your potential role could support them.
✨Tip Number 3
Prepare to demonstrate your understanding of the sales cycle in both NHS Trusts and private clinics. Be ready to discuss how you would approach different customer segments and tailor your strategies to meet their specific requirements.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you would conduct territory analysis. Highlight your ability to identify market trends and competitor activities, which will be crucial for driving sales growth in the role.
We think you need these skills to ace Key Account Manager - Surgical
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the surgical and theatre environment. Emphasise your knowledge of NHS Trusts and your ability to build strong relationships with key opinion leaders (KOLs) and customers.
Craft a Compelling Cover Letter: In your cover letter, express your entrepreneurial spirit and how it aligns with the dynamic nature of the role. Mention specific examples of how you've successfully managed accounts or fostered customer relationships in the past.
Showcase Your Analytical Skills: Since the role requires strong numerical and analytical skills, include examples in your application that demonstrate your ability to evaluate commercial approaches and conduct territory analysis effectively.
Highlight Compliance Knowledge: Mention your understanding of compliance with local jurisdictions and ethical standards, especially in relation to the NHS and private sector. This will show that you are aware of the responsibilities involved in the role.
How to prepare for a job interview at Inizio Engage
✨Know Your Products Inside Out
Make sure you have a deep understanding of the products you'll be representing. Familiarise yourself with their features, benefits, and how they compare to competitors. This knowledge will help you confidently answer questions and demonstrate your expertise during the interview.
✨Showcase Your Relationship-Building Skills
Since the role involves building strong relationships with surgeons and other stakeholders, prepare examples of how you've successfully developed and maintained professional relationships in the past. Highlight your communication skills and ability to connect with diverse individuals.
✨Understand the NHS Landscape
Given the importance of working within NHS Trusts, ensure you are well-versed in the NHS structure, its challenges, and the sales cycle. Being able to discuss this knowledge will demonstrate your readiness for the role and your commitment to understanding the environment you'll be operating in.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and how you would handle specific situations in the operating room or with clients. Think through potential scenarios and how you would approach them, focusing on customer satisfaction and compliance.
