At a Glance
- Tasks: Build relationships with surgeons and manage product usage in operating rooms.
- Company: Inizio Engage is a dynamic, growth-focused company in the medical device sector.
- Benefits: Enjoy a competitive salary, commission, car allowance, pension, and flexible benefits.
- Why this job: Join a team that values innovation and excellent customer service in healthcare.
- Qualifications: Experience in theatre sales, NHS knowledge, and strong analytical skills required.
- Other info: Travel is essential, with 50-80% of time spent on the road.
The predicted salary is between 36000 - 60000 Β£ per year.
Join to apply for the Key Account Manager β Medical Device role at Inizio Engage
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Join to apply for the Key Account Manager β Medical Device role at Inizio Engage
Our client is looking for a driven and entrepreneurial Key Account Manager to join their dynamic, growth-focused team. The ideal candidate will bring high energy, motivation, and a proactive mindset, thriving in a fast-paced environment where innovation and strategic thinking are key to success.
Job Purpose Summary
Their product family is the result of years of experience championing surgeons and listening to their expertise. They deliver unmatched value across a line of products and offer a seamless, personalised experience designed around surgeons\β needs. They are a team of experienced professionals who understand the difference that excellent customer service can make.
What you will do
- Build and foster strong KOL and customer relationships within the territory:
- Work along Chief Surgeons and Surgeons to support usage of the product and other technologies in the OR;
- Be in the OR and departments to present and demonstrate the product while fostering strong relationships with OR stakeholders;
- Identify opportunities with new customers and develop tailored solutions dependent upon customer needs;
- Manage and grow sales within the existing customer base ensuring customer satisfaction is maintained;
- Ensure a high level of product, therapeutic and competitor knowledge is obtained and maintained;
- Liaise with stakeholders such as Pharmacists, Purchase Managers and Admin to manage continuous availability of the product within Trusts and Clinics;
- Compliance with both local jurisdictions, regulatory, professional and ethical standards.
- An in depth understanding of the responsibilities involved in working with NHS and private sector.
- Conduct a regular territory analysis in order to develop an in depth understanding of customers, competitor landscape and trends in sales and market share;
- Complete monthly customer activity and sales reports including detail on the sales pipeline;
- Ensure time allocation and focus are aligned with the defined company sales strategy;
- Execute defined UK Key Account strategies at the local account level;
- Ensure all contact details and agreed activities are updated in CRM system in a timely manner ensuring these are GDPR compliant;
- Available to travel (min 50% to max 80%) and stay overnight if required;
- Provide tailored training sessions to customers dependent upon identified needs.
What you will need
- Experience selling into theatres and clinics;
- Theatre / Surgery environment experience;
- Working experience in NHS Trusts and super Trusts;
- Knowledge of NHS and the private sector sales cycle is a must;
- Strong numerical and analytical skills to evaluate the commercial approach;
- Strong people skills to develop long-lasting customer relationships;
- Team player, strong sense of urgency and accountability;
- Experience in utilising Microsoft Office suite e.g., Excel, Word, PowerPoint, SalesForce
Benefits include: Competitive salary, commission, car allowance, pension + other flexible company benefits.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Business Development and Sales
-
Industries
Hospitals and Health Care and Hospitals
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Key Account Manager - Medical Device employer: Inizio Engage
Contact Detail:
Inizio Engage Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Key Account Manager - Medical Device
β¨Tip Number 1
Familiarise yourself with the specific medical devices and technologies that are used in operating rooms. Understanding the products inside out will not only help you during interviews but also when building relationships with surgeons and other stakeholders.
β¨Tip Number 2
Network with professionals already working in the NHS and private sector. Attend industry events or webinars to connect with key opinion leaders (KOLs) and gain insights into their needs and challenges, which can be invaluable for your role as a Key Account Manager.
β¨Tip Number 3
Prepare to discuss your experience in managing customer relationships and sales strategies. Be ready to share specific examples of how you've successfully navigated the sales cycle within the NHS or similar environments, as this will demonstrate your suitability for the role.
β¨Tip Number 4
Stay updated on the latest trends and regulations in the medical device industry. This knowledge will not only enhance your credibility but also show your commitment to compliance and ethical standards, which are crucial in this field.
We think you need these skills to ace Key Account Manager - Medical Device
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in the medical device field, particularly any roles involving sales in theatres or clinics. Emphasise your understanding of the NHS and private sector sales cycles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've built strong relationships with key opinion leaders (KOLs) and your experience in managing customer satisfaction.
Showcase Your Analytical Skills: Include examples in your application that demonstrate your strong numerical and analytical skills. Discuss how you've used these skills to evaluate commercial approaches or conduct territory analyses in previous roles.
Highlight Team Collaboration: Since the role requires working closely with various stakeholders, mention instances where you've successfully collaborated with teams or individuals from different departments, such as pharmacists or purchase managers, to achieve common goals.
How to prepare for a job interview at Inizio Engage
β¨Know Your Products Inside Out
Make sure you have a deep understanding of the medical devices you'll be discussing. Familiarise yourself with their features, benefits, and how they compare to competitors. This knowledge will help you answer questions confidently and demonstrate your expertise.
β¨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with key opinion leaders (KOLs) and customers in the past. Highlight your ability to foster trust and collaboration, especially in high-pressure environments like operating rooms.
β¨Demonstrate Your Analytical Skills
Be ready to discuss how you've used data to drive sales strategies or improve customer satisfaction. Prepare to share specific instances where your analytical skills led to successful outcomes, particularly in the NHS or private sector.
β¨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-world situations. Think about challenges you've faced in previous roles and how you overcame them, especially in relation to managing customer needs and expectations.