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- Tasks: Join our team as a Data Coordinator, supporting CRM and digital platforms.
- Company: Be part of a dynamic eCommerce team focused on customer service excellence.
- Benefits: Enjoy hybrid working and free on-site parking when in the office.
- Why this job: Perfect for proactive individuals who thrive in collaborative environments and love data.
- Qualifications: Ideal candidates are graduates or have equivalent experience with strong customer focus.
- Other info: Bring your ideas and learn new skills while managing exciting projects.
The predicted salary is between 30000 - 42000 £ per year.
Our client has an excellent new opportunity for a highly self-motivated Data Coordinator to join their Customer Service and eCommerce team to support the delivery of the core business strategy for their CRM and other digital platforms within the team's remit. This position would suit those with experience in a customer service environment with good administration skills along with the ability to interrogate and interpret data effectively. You will be highly proactive, taking full ownership of your work while thriving in a collaborative team environment. With multiple projects running simultaneously, you will independently set daily goals to contribute effectively to the broader eCommerce objectives. The role offers hybrid working and free on-site parking when in the office.
Primary Responsibilities:
- Support the testing of developments on CRM and other digital systems.
- Account creation and updating of data requests.
- Support the onboarding of members and suppliers on to the digital systems.
- Demonstrate and promote the digital platforms to members and suppliers.
- Support the key account management of members and suppliers on the CRM.
- Analyse and report on data from the CRM and other digital systems within the company.
- Work with all departments to enable a more data driven approach across the whole business.
- Maintain all reporting and provide feedback on the data analysed.
- Integrate data streams to understand and highlight trends in the data.
- Support the digital team by responding to raised tickets.
- Key account management, managing of suppliers through the administration and data process.
- Internal administration.
What We're Looking For:
- Preferably educated to Graduate level/similar qualification or qualified by experience.
- Strong customer focus with a commitment to delivering exceptional service.
- Excellent communication skills.
- Proficient in Microsoft Office e.g. Excel, Word, PowerPoint and Outlook.
- The ability to interrogate and analyse data independently.
- Capable of working under pressure to meet necessary deadlines and initiatives.
- Able to work independently without supervision and demonstrate strong decision-making skills.
- Strong planning and organisational skills.
- Proven ability to achieve results through objective-driven activities, both individually and as part of a team.
- Bring new ideas and initiatives to the department.
- Keen to learn new skills and develop.
Data Coordinator employer: Inizio Engage
Contact Detail:
Inizio Engage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Coordinator
✨Tip Number 1
Familiarise yourself with CRM systems and data analysis tools. Understanding how these platforms work will not only help you in the role but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel. Being proficient in data manipulation and reporting can set you apart from other candidates and demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 3
Showcase your customer service experience during any discussions. Highlight specific examples where you've successfully managed client relationships or resolved issues, as this aligns perfectly with our focus on exceptional service.
✨Tip Number 4
Prepare to discuss how you manage multiple projects and set daily goals. We value candidates who can demonstrate strong organisational skills and the ability to prioritise tasks effectively in a fast-paced environment.
We think you need these skills to ace Data Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and data management. Use specific examples that demonstrate your ability to analyse and interpret data effectively, as well as your strong administration skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Data Coordinator role and how your skills align with the company's needs. Mention your proactive approach and ability to work independently while contributing to team goals.
Showcase Technical Skills: Emphasise your proficiency in Microsoft Office, particularly Excel, as this is crucial for the role. If you have experience with CRM systems or data analysis tools, be sure to mention these as well.
Highlight Communication Skills: Since excellent communication is key for this position, provide examples of how you've successfully communicated with team members or clients in previous roles. This will demonstrate your customer focus and ability to collaborate effectively.
How to prepare for a job interview at Inizio Engage
✨Showcase Your Data Skills
Be prepared to discuss your experience with data analysis and how you've used it in previous roles. Highlight specific tools or methods you've employed to interrogate and interpret data effectively.
✨Demonstrate Customer Focus
Since the role requires a strong customer focus, think of examples where you've gone above and beyond for customers. Be ready to explain how you ensure exceptional service in a collaborative environment.
✨Prepare for Scenario Questions
Expect questions that assess your ability to manage multiple projects and set daily goals. Prepare scenarios where you've successfully prioritised tasks under pressure and contributed to team objectives.
✨Familiarise Yourself with CRM Systems
Research the CRM and digital platforms relevant to the company. Being knowledgeable about these systems will show your proactive approach and readiness to support the onboarding and management processes.
