Job summary
Location: Ashby-de-la-Zouch, Leicestershire (Hybrid Working - Minimum 2 days per week onsite) Department: Patient Solutions Reports to: Clinical Business Manager
At Inizio Engage, we partner with healthcare organisations to deliver high-quality patient support programmes that improve patient outcomes and experiences. We are seeking an experienced and motivated Scheduling Team Leader to lead our scheduling function within the Baxter Homecare Programme.
Main duties of the job
This is a pivotal leadership role responsible for ensuring the safe, efficient and effective coordination of patient visits across a national clinical workforce. Working closely with operational and clinical leaders, you will drive scheduling performance, optimise workforce utilisation and lead a high-performing team that delivers exceptional service for patients and stakeholders alike.
If you're an experienced people leader with a passion for operational excellence, workforce planning and service improvement, we'd love to hear from you.
About us
At Inizio Engage, we partner with healthcare organisations to deliver exceptional patient support services.
Job description
Job responsibilities
At Inizio Engage, we are committed to delivering exceptional patient services while creating an environment where our people can thrive. You'll have the opportunity to lead a critical operational function, influence service performance and contribute directly to improving patient care across a national programme.
We offer
- Hybrid working
- 25 days annual leave plus bank holidays
- Company Pension Scheme
- Life Assurance
- Private Medical Insurance option
- Occupational Sick Pay
- Learning and development opportunities
- Recognition Scheme and long service awards
- Employee Assistance Programme and Mental Health First Aid
- Access to our benefits platform with discounts from hundreds of retailers
- Supportive and collaborative culture
- Opportunity to lead and shape a high-performing scheduling team
- Meaningful work that positively impacts patient outcomes
Inizio Engage is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone can succeed.
Person Specification
Experience
Essential
- Demonstrable experience leading scheduling, workforce planning or operational teams.
- Proven experience managing operational performance and KPI delivery.
- Strong people leadership, coaching and team development skills.
- Experience using scheduling systems, workforce planning tools or operational platforms.
- Strong understanding of capacity planning, resource management and service delivery.
- Excellent stakeholder management and communication skills.
- Ability to analyse data, identify trends and drive operational improvements.
- High level of IT literacy, including Microsoft Office applications.
- GCSE (or equivalent) in English and Mathematics.
- Ability to obtain an Enhanced DBS check and complete pre employment medical clearance.
Desirable
- Leadership or management qualification.
- Experience working within healthcare, homecare, pharmaceutical or service led environments.
- Experience managing geographically dispersed or remote teams.
- Workforce planning and resource management expertise within a clinical environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Inizio Engage
Address
Excelsior House
Excelsior Road
Ashby De La Zouch
Leicestershire
LE67 8AD
United Kingdom
Employer's website
Patient Scheduling Team Leader in Ashby de la Zouch employer: Inizio Engage
Join a dynamic global biopharmaceutical company that values proactive professionals eager to grow within Medical Affairs. With a strong emphasis on collaboration and employee development, you'll enjoy a supportive work culture that encourages innovation and offers opportunities for career advancement. Located in a vibrant EMEA hub, this role not only provides exposure to diverse operational activities but also allows you to engage with senior stakeholders, making it an ideal environment for meaningful and rewarding employment.
