Divisional Controller - RTR

The Company is a global leader in provision of integrated healthcare services across strategic consulting, benchmarking, commercialisation, customer engagement, events, marketing and communications.

The Company is a network of diverse industry specialists, connected by science, strategy and imagination, working with a wide range of pharma, healthcare and biotech companies. The Company has grown both organically and through major acquisition in many countries and over several key service offerings.

PURPOSE OF THE ROLE

Reporting to the Global Process Owner Record to Report (GPO RTR), the RTR Divisional Controller role manages the RTR senior accountants in one of two shared service locations (Yardley, Pennsylvania and Manchester, United Kingdom).

This is a key FSSC management role working directly with finance teams in the local business to ensure a high-quality service is delivered, as detailed in the service level agreements. Alongside the people management duties for their direct reports and delivering timely and accurate monthly reporting for all the FSSC supported legal entities, the RTR Team Leads will take responsibility for the preparation and timely and regular execution of KPI reporting; driving continuous improvement across the team; Service Level Agreement reviews and delivery of any resulting actions as well as acting as reviewer and approver for balance sheet reconciliations and General Ledger (GL) journal postings.

ROLE & RESPONSIBILITIES

• Manage the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counselling, feedback, and guidance, and ensuring that all policies are understood and adhered to
• Support a culture of high performance, healthy collaboration, and rapid development by setting high expectations for staff, providing opportunities for development, personally providing feedback and coaching to teammates, and recognition / reward for high performance
• Ensure all team processes are fully documented, process exceptions minimised and that standard operating procedures are assigned an owner and regularly reviewed to remain up to date
• Identify training needs across the team and organise regular upskilling sessions to eliminate single points of failure within the processes owned by FSSC
• Responsible for the timely delivery of accurate month end reporting for the business units supported by the FSSC and the reporting and improvement of key performance indicators for the RTR process
• Ensures compliance (SOX or otherwise) of the RTR function, including identifying and managing fraud risks, ensuring segregation of duties, facilitating audits, and reviewing the occurrence of non-standardized processes and activities
• Review, and where in line with the control framework requirements, approve journal postings created by direct reports for posting.
• Ensure all reconciliations are completed and reviewed in line with the policy on a regular basis. Monitor all outstanding reconciling items for prompt resolution
• Partner with Group Finance to resolve accounting issues and drive leading practices
• Participate in strategic continuous improvement initiatives in the organization, achieving identified goals (financial, process or talent)
• Promptly respond to information requests from internal and external stakeholders and act as a coordination point for internal and external audits, controls testing and year end audit procedures.
• Perform other duties as directed

JOB ATTRIBUTES

• People Management responsibilities
• Highly collaborative role, requiring cooperation with others to deliver goals successfully
• Strong customer service focus with commitment to building professional, responsive and effective relationships to ensure the business objectives of the organisation are met and exceeded where possible.
• Manages complex accounting, internal controls, financial systems, and processes
• Requires a continuous improvement mindset to drive process efficiencies
• Direct experience with annual audits from a public company perspective

REQUIREMENTS & SKILLS

ESSENTIAL

• Bachelor´s Degree in Accounting, Finance, Business Administration, or another related field
• Experienced people manager with at least 5 years of experience in a related finance, Record to Report management role
• Experience working for a multinational organization and collaborating with colleagues internationally.
• Knowledge of IFRS or US GAAP and experience with controls – including testing and compliance reporting
• Enthusiastic and proactive individual, who thinks clearly under pressure with the ability to solve problems and think creatively – capacity to provide pragmatic process efficiencies and have the drive to see these through to a successful conclusion.
• Team player, who fosters collaborative working relationships with colleagues and is willing to support the team however required to ensure that tasks are delivered accurately and on time. Demonstrates flexibility via the ability to shift priorities quickly, while maintaining organization and control
• Excellent communication skills : Ability to work and communicate with various levels within the organization, including members of the senior leadership team to present issues and recommendations in a clear and concise manner and to engage the right people in the organisation to ensure objectives are met.
• Able to assimilate large amounts of information quickly and interested in rapid learning.
• Commercially astute and keeps abreast of the changing service delivery models.

PREFERRED

• Experience working within a Shared Services organisation
• Multi-year Oracle ERP systems experience

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Don\’t meet every job requirement? That\’s okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you\’re excited about this role, but your experience doesn\’t perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.