At a Glance
- Tasks: Lead the operational support of ServiceNow, focusing on ITSM and enhancing platform features.
- Company: Join a dynamic team dedicated to optimizing ServiceNow solutions for clients across the UK.
- Benefits: Enjoy remote work flexibility and competitive pay ranging from £325 to £350 per day.
- Why this job: Be part of a collaborative environment where your expertise directly impacts business success.
- Qualifications: 5+ years in ServiceNow ITSM, with strong scripting and workflow experience; ITIL Foundation Certification required.
- Other info: This is a 6-month contract role with opportunities for professional growth.
Job Description
Senior ServiceNow Developer – UK – remote – £325 – £350 – 6 months
Skills/experience
- 5+ years strong demonstrable experience of ServiceNow ITSM inc. workflow, Incident/Change/Problem, Scripting, portal design, CMDB.
- Ideally 2+ years demonstrable experience of ServiceNow ITOM inc. Discovery and Event Management
- Ideally experience of other ServiceNow modules (HR, Legal, IRM, SecOps etc)
- Good understanding of development life cycle and software life cycle in general.
- Good experience in project (problems and incident) planning
- Ability to work with others and to be able to effectively work alone.
- ITIL Foundation Certification
Role
- To be responsible for the operational support of the client's ServiceNow Platform(s), primarily focusing on ITSM
- Work collaboratively with the Service Development Team, ServiceNow Manager and Process & Business Analysis Team to agree strategies and drive ServiceNow platform priorities
- To take ownership for incident and problem management in accordance with agreed standards and time, cost and quality measures of issues raised on the ServiceNow platform.
- Work collaboratively with the team to develop and manage ITSM and other ServiceNow Module enhancements in line with Business needs
- Create and deliver solutions in line with your technical expertise on ServiceNow
- Provide advice and guidance on all business queries and requests
Senior ServiceNow Developer - urgent employer: Initialize IT
Contact Detail:
Initialize IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ServiceNow Developer - urgent
✨Tip Number 1
Make sure to highlight your experience with ServiceNow ITSM and ITOM in your conversations. Be ready to discuss specific projects where you've implemented workflows, incident management, or change management processes.
✨Tip Number 2
Familiarize yourself with the latest trends and updates in ServiceNow. Being knowledgeable about new features or modules can set you apart during discussions with our team.
✨Tip Number 3
Prepare examples of how you've collaborated with cross-functional teams in previous roles. We value teamwork, so showcasing your ability to work effectively with others will be beneficial.
✨Tip Number 4
Since this role involves problem management, think of specific instances where you've successfully resolved issues on a ServiceNow platform. Sharing these experiences can demonstrate your capability and fit for the position.
We think you need these skills to ace Senior ServiceNow Developer - urgent
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your 5+ years of experience with ServiceNow ITSM, including specific examples of workflows, incident/change/problem management, and scripting. Tailor your CV to showcase your expertise in these areas.
Showcase ITOM Knowledge: If you have experience with ServiceNow ITOM, particularly Discovery and Event Management, be sure to include this in your application. Mention any relevant projects or achievements that demonstrate your capabilities in this area.
Demonstrate Collaboration Skills: Since the role requires working collaboratively with various teams, provide examples of past experiences where you successfully collaborated on projects. Highlight your ability to work both independently and as part of a team.
Include ITIL Certification: Mention your ITIL Foundation Certification prominently in your application. This certification is important for the role, so ensure it stands out in your CV and cover letter.
How to prepare for a job interview at Initialize IT
✨Showcase Your ServiceNow Expertise
Make sure to highlight your 5+ years of experience with ServiceNow ITSM, including specific examples of workflows, incident management, and scripting. Be prepared to discuss how you've contributed to previous projects and the impact of your work.
✨Demonstrate Collaboration Skills
Since the role involves working closely with various teams, share examples of how you've successfully collaborated in past projects. Discuss your ability to communicate effectively with both technical and non-technical stakeholders.
✨Understand the Development Life Cycle
Be ready to talk about your understanding of the development life cycle and how it applies to ServiceNow. This could include discussing methodologies you've used and how they have influenced your approach to project planning and execution.
✨Prepare for Problem Management Scenarios
Expect questions related to incident and problem management. Prepare to discuss specific challenges you've faced in these areas and how you resolved them, demonstrating your ability to take ownership and drive solutions.