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- Tasks: Provide technical support and troubleshoot Cisco and Juniper platforms.
- Company: Dynamic technology service provider in West Yorkshire.
- Benefits: Team-focused environment with opportunities for skill development.
- Why this job: Join a supportive team and enhance your tech skills while making a difference.
- Qualifications: CCNA and JNCIA certifications, plus experience in 24x7 support.
- Other info: Perfect for tech enthusiasts looking to grow in a varied tech landscape.
The predicted salary is between 36000 - 60000 £ per year.
A technology service provider in West Yorkshire is seeking a 2nd Line Support Engineer to provide technical assistance for customer services. The role involves troubleshooting on various Cisco and Juniper platforms and requires strong communication skills. Ideal candidates will have CCNA and JNCIA certifications, along with experience in a 24x7 support environment. This position offers a team-focused atmosphere with opportunities for skill development and covering varied technologies.
2nd Line Network Support Engineer — Night Shift employer: Initialize IT
Contact Detail:
Initialize IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Network Support Engineer — Night Shift
✨Tip Number 1
Network your way to success! Reach out to professionals in the industry, especially those who work with Cisco and Juniper platforms. Join relevant online forums or local meetups to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for technical interviews by brushing up on your troubleshooting skills. Practice common scenarios you might face as a 2nd Line Support Engineer, and be ready to demonstrate your problem-solving abilities during the interview.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to explain your thought process clearly when discussing technical issues. This will highlight your ability to assist customers effectively, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can give you an edge over other candidates. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace 2nd Line Network Support Engineer — Night Shift
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Cisco and Juniper platforms. We want to see how your skills match the role, so don’t be shy about showcasing your CCNA and JNCIA certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our night shift team. Share specific examples of your troubleshooting skills and how you’ve thrived in a 24x7 support environment.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s in your CV or cover letter, use clear and concise language to demonstrate your ability to convey technical information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Initialize IT
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Cisco and Juniper platforms. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Show Off Your Certifications
Since CCNA and JNCIA certifications are key for this role, be prepared to talk about what you learned during your studies. Highlight any projects or experiences where you applied this knowledge in a real-world setting.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice explaining technical concepts in simple terms, as you may need to assist customers who aren't tech-savvy. This will demonstrate your ability to connect with users effectively.
✨Emphasise Teamwork and Flexibility
This role is in a team-focused environment, so be ready to share examples of how you've worked collaboratively in previous jobs. Also, mention your adaptability to working night shifts and handling varied technologies, as this shows you're a good fit for the dynamic nature of the job.
