Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and optimise core business applications while driving innovation and automation.
- Company: Join a vibrant insurance company focused on data-driven insights and diverse culture.
- Benefits: 12-month FTC with opportunities for career growth and a fun, inclusive environment.
- Other info: Collaborative team atmosphere with a focus on continuous improvement and learning.
- Why this job: Make a real impact by enhancing systems that drive business success and innovation.
- Qualifications: Experience in application support, SQL, and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
We enable your ambition. We insure good people – knowledgably, fairly, and efficiently. We combine our expertise with the best of science, data, and analytics. Inigo's aim is to create an underwriting focused insurance and reinsurance business, concentrating on limited classes. We want to combine the best data and analytics that exist and build our own capability to generate insights to drive business decisions. At the top of our agenda is to create a diverse and open culture where we foster talent and provide opportunities to build a rewarding career in a company that is vibrant and at the start of an exciting journey.
We have a culture that is inclusive, fun, and constantly strives for excellence, we describe it as ‘all in’. Our values are:
- Get Smart – we ask questions, explore, learn, and continuously strive for excellence.
- Park the Ego – we are welcoming and open, and embrace different thinking.
- Share the Passion – we collaborate and communicate our expertise honestly and thoughtfully.
- Radical Simplicity – we are transparent, focused and actively avoid complexity in how we operate.
Aim of the Role
The Systems Support Analyst acts as a technical partner to Inigo’s business units, ensuring the reliability, optimisation, and strategic development of core business applications. This role collaborates with internal teams and external partners to drive continuous improvement, enhance system capabilities, and deliver solutions that support business growth and innovation. The analyst proactively identifies opportunities for automation and process enhancement, ensuring that Inigo’s platforms remain robust, secure, and fit for purpose.
The successful candidate will do this by:
- Collaborating with business stakeholders in teams including Underwriting, Claims and Finance, to understand requirements and translate them into technical solutions.
- Participating in projects to enhance, upgrade, or integrate business applications.
- Developing and maintaining system documentation, knowledge bases, and training materials to empower end users & Service desk to reduce repetitive queries.
- Driving the adoption of automation and self-service tools to streamline business processes.
- Monitoring system performance, analysing trends, and recommending improvements to maximize efficiency and systems availability.
- Ensuring compliance with information security and data governance policies.
- Working closely with selected cloud service providers and software application vendors.
To do this, we’re going to need you to bring:
- Experience of supporting applications and end user infrastructure in an enterprise environment.
- Knowledge of SQL querying and reporting, and Microsoft Excel.
- Good understanding of the M365 application suite, especially SharePoint Online for document management and Power BI for information reporting and data visualisation.
- Analytical thinking and complex technical problem solving across multi-tiered enterprise applications.
- Experience and knowledge of software development principles, database management, data warehouse, middleware, server, and cloud configuration.
- Excellent interpersonal, verbal, and written communication skills.
- Experience in ITIL (or similar) incident management and service delivery framework.
- Highly motivated with an ability to learn & master large and complex software systems.
- Strong analytical and problem-solving skills.
Preferred
- Experience in supporting insurance and reinsurance applications, both proprietary and commercial off the shelf (COTS).
- Fundamental knowledge of Cloud computing, especially Microsoft Azure. A fundamentals certification would also be nice to have.
- Experience in supporting cloud hosted applications and environments.
- Knowledge of Power BI, and its relevance/application to solving business problems and data visualization requirements.
Systems Support Analyst (12 month FTC) employer: Inigo
Contact Detail:
Inigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Support Analyst (12 month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, like 'Get Smart' and 'Park the Ego', so you can show how you fit right in. Tailor your answers to reflect their mission and goals.
✨Tip Number 3
Practice your technical skills! Brush up on SQL querying, Microsoft Excel, and any other relevant tools. Being able to demonstrate your expertise during the interview will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our vibrant team at Inigo.
We think you need these skills to ace Systems Support Analyst (12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Systems Support Analyst role. Highlight your experience with SQL, M365, and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at Inigo. Show us your personality and enthusiasm for the position!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex technical problems in the past. We love analytical thinkers who can demonstrate their ability to drive improvements and enhance system capabilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant team!
How to prepare for a job interview at Inigo
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially SQL querying and Microsoft Excel. Be ready to discuss how you've used these tools in past roles, particularly in an enterprise environment. This will show that you can hit the ground running!
✨Understand the Business
Familiarise yourself with Inigo's business model and how the Systems Support Analyst role fits into it. Think about how you can contribute to their goals of optimisation and innovation. Showing that you understand their mission will set you apart.
✨Prepare for Scenario Questions
Expect questions that ask you to solve complex problems or improve processes. Prepare examples from your experience where you've successfully identified opportunities for automation or enhanced system capabilities. This will demonstrate your analytical thinking and problem-solving skills.
✨Show Your Collaborative Spirit
Inigo values collaboration, so be ready to discuss how you've worked with different teams in the past. Share examples of how you've communicated effectively with stakeholders and contributed to a positive team culture. This will highlight your interpersonal skills and alignment with their values.