Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support our Client Services team by answering queries and managing communications.
- Company: Join a dynamic team in a fast-paced environment during peak seasons.
- Benefits: Flexible hours, valuable experience, and a chance to enhance your communication skills.
- Other info: Perfect for students looking for part-time work with great team collaboration.
- Why this job: Be the friendly voice that helps clients while gaining essential office experience.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 12 - 15 £ per hour.
Contract Type: 6-month Temporary Contract, (Fridays, Saturdays and Mondays, preferred)
Reporting To: Head of Client Services
Location: Office/Hybrid
Purpose
The Phone Receptionist forms a crucial part of our Client Services team during our busiest months of the year. The role supports the team by answering client queries, transferring calls and taking messages.
Performance indicators:
- Response times – telephone, email and internal comms
- Daily 0% missed call rate target
Responsibilities
- Answering the office main line
- Monitoring shared inboxes, dealing with a range of enquiries
- Responding to viewing and/or appraisal enquiries
- Coordinating with TMH staff and Viewing Hosts working across our peak times
- Supporting aspects of team administration both internal and external
Knowledge & Skills
- Experience in a customer-facing role
- Ability to prioritise tasks effectively
- Exceptional written and verbal communication skills
- Excellent administration skills and attention to detail
- Enthusiasm for working collaboratively as part of a team
Team
The Client Services Coordinator reports into our Client Operations Manager. As it is a cross-functional role, it also works closely with the Commercial Team.
Part-Time Seasonal Support Receptionist employer: Inigo Estate Agents
Contact Detail:
Inigo Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Seasonal Support Receptionist
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and keen to learn more about the role and the team dynamics.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Part-Time Seasonal Support Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer-facing experience and any relevant skills. We want to see how you can bring your unique flair to our Client Services team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the role and how your skills match what we're looking for. Keep it friendly and engaging, just like us!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your exceptional communication skills. Clear, concise, and friendly is the way to go!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Inigo Estate Agents
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Part-Time Seasonal Support Receptionist. Familiarise yourself with the key tasks like answering client queries and managing shared inboxes. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires exceptional verbal and written communication skills, prepare to discuss examples from your past experiences where you've successfully handled customer queries or collaborated with a team. Practising common interview questions can help you articulate your thoughts clearly.
✨Demonstrate Your Team Spirit
This position is all about teamwork, so be ready to share instances where you've worked collaboratively with others. Highlight your enthusiasm for supporting colleagues and how you prioritise tasks effectively to ensure smooth operations during busy periods.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company and the role, such as asking about the team dynamics or how success is measured in this position. This not only shows your engagement but also helps you assess if it's the right fit for you.