At a Glance
- Tasks: Lead security operations for live events and private venues, ensuring top-notch service delivery.
- Company: Join a dynamic security firm dedicated to high standards in the private security industry.
- Benefits: Enjoy a competitive salary, ongoing professional development, and a company mobile phone.
- Other info: Flexible working hours with opportunities for professional growth and training.
- Why this job: Make a real impact in security while developing your skills in a supportive environment.
- Qualifications: Must have SIA Door Supervisor Licence and experience in a senior security role.
The predicted salary is between 32500 - 37500 £ per year.
Role: Security Operations Manager
Reporting To: Managing Director
Working Hours: 40hrs per week Thursday - Monday
Days off: Tuesday & Wednesday
Remuneration: £32.5k - £37.5k (Dependant on experience & current qualifications)
Bonus based on company performance
Funded ongoing professional development
Company mobile phone
Job Specification:
- Oversee operations within the company’s Security department, focusing primarily on our week-week clients such as live music venues and private event spaces.
- Set an example in the delivery of high-quality Security Operations in frontline delivery.
- Act as the "On-Call Contact" for out of office hours staff issues two days per week.
- Liaise on a weekly basis with clients, building rapport and trust through proactive service delivery.
- Identify learning needs for frontline staff, and implement strategies to target gaps in knowledge and experience.
- Oversee completion of weekly rotas, feedback reports, and meetings with staff and clients.
- Work with our Business Support team to resolve queries from staff or clients.
- Approximately 28hrs per week will be spent on frontline service delivery, training staff members and ensuring the company’s values and policies are being adhered to.
- Approximately 12hrs per week will be spent on Operational Planning, which will include building rotas, attending client visits and staff catch-ups, and providing updates to our weekly Operations Meeting with senior management.
Person Specification:
Education, Qualifications, & TrainingMandatory:
- SIA Door Supervisor Licence
- First Aid qualification
Desirable:
- Level 4 Diploma in Spectator Safety
- Level 5 Award in Crowd Safety Management
- Full driving licence & access to personal vehicle.
Mandatory:
- Experience in a senior role within the Private Security Industry.
- Experience of operational planning and delivery within the Private Security Industry.
- Flexible and adaptable to different working environments.
- Experience of mentoring staff, providing feedback to assist in their development.
- Ability to communicate with different stakeholders at varying levels of seniority.
- Ability to write reports at a tactical and operational level.
Desirable:
- Experience of recruitment within the Private Security Industry.
- Knowledge of British Standard BS7858.
- Experience using workforce software.
Mandatory:
- Passionate about improving standards within the Private Security Industry.
- Motivation to develop professionally, and willing to invest personal time in gaining industry recognised qualifications.
- Ability to utilise software packages such as Microsoft Word, Excel, Google Suite, etc.
Desirable:
- Experience of undertaking CPD independently.
If you have any questions or would like to discuss the role prior to application, please contact recruitment@inhouse.scot
Security Operations Manager in Paisley employer: inhouse
As a Security Operations Manager with us, you will thrive in a dynamic work environment that prioritises professional development and employee well-being. Our commitment to high-quality service delivery is matched by our supportive culture, where your contributions are valued and recognised, and opportunities for growth are abundant. Located in a vibrant area with diverse clients, including live music venues and private events, you will enjoy a fulfilling role that makes a real impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Security Operations Manager in Paisley
✨Tip Number 1
Familiarise yourself with the specific requirements of the Security Operations Manager role. Understand the key responsibilities, such as frontline service delivery and operational planning, so you can speak confidently about how your experience aligns with these tasks during any discussions.
✨Tip Number 2
Network within the private security industry. Attend relevant events or forums where you can meet professionals already working in similar roles. Building relationships can provide insights into the company culture and expectations, which can be invaluable when you apply.
✨Tip Number 3
Prepare to discuss your experience in mentoring and training staff. Since the role involves identifying learning needs and implementing strategies, having concrete examples ready will demonstrate your capability and commitment to staff development.
✨Tip Number 4
Showcase your adaptability and flexibility in different working environments. Be ready to share specific instances where you've successfully navigated changes or challenges in previous roles, as this is crucial for a position that requires operational planning and frontline delivery.
We think you need these skills to ace Security Operations Manager in Paisley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the Private Security Industry, especially in senior roles. Emphasise your operational planning skills and any mentoring experience you have.
Craft a Strong Cover Letter:In your cover letter, express your passion for improving standards within the industry. Mention specific examples of how you've successfully managed frontline service delivery or operational planning in previous roles.
Highlight Relevant Qualifications:Clearly list your mandatory qualifications such as the SIA Door Supervisor Licence and First Aid qualification. If you have any desirable qualifications, like the Level 4 Diploma in Spectator Safety, make sure to include those as well.
Showcase Communication Skills:Since the role requires liaising with clients and staff, provide examples in your application that demonstrate your ability to communicate effectively with various stakeholders at different levels.
How to prepare for a job interview at inhouse
✨Showcase Your Experience
Make sure to highlight your previous experience in the Private Security Industry, especially in senior roles. Be prepared to discuss specific examples of operational planning and frontline service delivery that demonstrate your capabilities.
✨Demonstrate Leadership Skills
As a Security Operations Manager, you'll need to mentor staff and provide feedback. Share instances where you've successfully led a team or improved standards within your previous roles to show your leadership potential.
✨Prepare for Client Interaction
Since liaising with clients is a key part of the role, think about how you can build rapport and trust. Prepare examples of how you've effectively communicated with clients in the past and resolved any issues that arose.
✨Familiarise Yourself with Relevant Standards
Brush up on British Standard BS7858 and any other relevant regulations. Being knowledgeable about these standards will not only impress your interviewers but also show your commitment to maintaining high-quality security operations.
