At a Glance
- Tasks: Lead client programmes and develop strategic plans for impactful public affairs.
- Company: Join iNHouse, a creative consultancy with a collaborative and inclusive culture.
- Benefits: Enjoy a transparent bonus scheme, private healthcare, hybrid working, and team socials.
- Other info: No degree required; we value skills and creativity over traditional backgrounds.
- Why this job: Make a real difference for clients while growing your career in a dynamic environment.
- Qualifications: Proven experience in client service, team management, and strategic thinking.
The predicted salary is between 50000 - 65000 £ per year.
For over a decade, iNHouse has brought together experts with the right knowledge, experience, and skillset to deliver high-impact strategic advice alongside creative campaigns which produce award-winning results, often in the most difficult of situations. We take a non-hierarchical approach that celebrates collaboration and creativity. We prioritise open communication and inclusivity, fostering an environment where every voice is valued and heard.
Benefits include:
- Transparent Bonus Scheme
- Private healthcare
- Hybrid working
- Team socials
- Bike2Work Scheme
- And more.
As an Account Director (AD) at iNHouse you will direct the implementation and delivery of public affairs and strategic communications programmes for clients. Working with the support of our Account Managers and Senior Account Managers to ensure delivery, your role will be to develop strategies and activity plans that deliver against the client’s objectives with clear links to the clients’ business goals. Taking overall responsibility for a portfolio of accounts, you will be accountable for ensuring that the team is working well, that our KPIs are met and that we are making a tangible difference to our clients.
Your responsibilities will be:
- Leading the implementation and delivery of agreed client programmes with minimum input across 4-6 accounts, ensuring excellent client service and satisfaction.
- Advising clients on how to achieve their public affairs goals, developing strategic programmes to achieve business objectives.
- Setting clear KPIs for every client project and ensuring these are fully understood by the team and agreed with the client.
- Ensuring client expectations are proactively managed with a 6-9 month forward view and that activity remains focused within the agreed scope of work.
- Consistently adding value to client discussions and ensuring active monitoring of political, policy and relevant stakeholder/influencer agendas in order to guide all advice and decisions.
- Becoming an expert in the business of your clients, and being able to articulate this to your team.
- Running motivated and effective account teams, acting as a mentor and coach to enhance team members' development, in addition to line managing some junior team members.
- Playing a leading role in new business growth, by securing renewal of your existing client relationships, spotting opportunities to add additional value from our service offering, and being an active participant in seeking out and responding to new business briefs, including pitching.
- Recognising the importance of proactively building and maintaining your own network and supporting iNHouse’s unique position as a convener of stakeholders.
- Being an active participant and personally supportive of the importance of iNHouse events.
- To be a critical ambassador for the consultancy, confidently representing iNHouse’s expertise and able to differentiate us from the competition.
- To be actively involved in generating new business opportunities and experienced in inputting to new business pitches.
This is the job for you if:
- You can demonstrate your track record of quickly establishing trusted relationships with senior stakeholders and focusing on retention and growth of your client portfolio.
- You enjoy variety and pace, and are adept at juggling competing priorities to tight timescales.
- You are an excellent team player with demonstrable experience in managing and motivating teams.
- You enjoy networking and have and maintain a solid network of contacts – media, political and corporate.
- You think creatively, are a talented writer with a passion for delivering excellent client work with clear strategic insights.
- You have a commercial mind and enjoy working on proposals and pitches for new business.
We're particularly looking for:
- Solid agency experience, or experience within another client service environment.
- Excellent coaching and line management skills with proven ability to teach, motivate and support your junior team.
- Experience crafting and delivering successful new business pitches.
- Sector experience in energy, infrastructure and tech a plus.
What you don't need:
- A degree or a traditional educational background.
Account Director employer: iNHouse Communications
At iNHouse, we pride ourselves on being an exceptional employer that champions collaboration and creativity in a non-hierarchical environment. Our commitment to employee well-being is reflected in our transparent bonus scheme, private healthcare, and hybrid working options, alongside vibrant team socials and initiatives like the Bike2Work Scheme. As an Account Director, you will not only lead impactful client programmes but also benefit from ample opportunities for professional growth and development within a supportive and inclusive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Get Involved in PR Events
Dive into local PR meetups and workshops. Events like these are perfect for getting your face out there, chatting with industry pros, and spotting potential job openings at companies like iNHouse Communications. Plus, it’s a fantastic way to learn about trends and make lasting connections.
✨Showcase Your PR Skills
Start building your personal brand as a PR ace. Use platforms like Twitter and LinkedIn to share your thoughts on current events or PR campaigns you admire. Tagging companies you want to work for, like iNHouse Communications, can catch their eye—especially if your insights resonate!
✨Leverage Your Network
Reach out to friends, family, or connections in the PR field. Even a casual chat can lead to opportunities. If you've got mutual contacts, ask for introductions when applying. Personal recommendations can give your application a nice little boost!
✨Tailor Your Approach
When applying for a full-time PR role, make sure to research iNHouse Communications inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!
We think you need these skills to ace Account Director
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of iNHouse Communications. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at iNHouse Communications.
How to prepare for a job interview at iNHouse Communications
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
