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- Tasks: Lead client programmes and develop strategic plans for impactful public affairs.
- Company: Join iNHouse, a creative consultancy with a collaborative and inclusive culture.
- Benefits: Enjoy a transparent bonus scheme, private healthcare, hybrid working, and team socials.
- Other info: No degree required; we value skills and creativity over traditional backgrounds.
- Why this job: Make a real difference for clients while growing your career in a dynamic environment.
- Qualifications: Proven experience in client service, team management, and strategic thinking.
The predicted salary is between 50000 - 65000 £ per year.
For over a decade, iNHouse has brought together experts with the right knowledge, experience, and skillset to deliver high-impact strategic advice alongside creative campaigns which produce award-winning results, often in the most difficult of situations. We take a non-hierarchical approach that celebrates collaboration and creativity. We prioritise open communication and inclusivity, fostering an environment where every voice is valued and heard.
Benefits include: transparent Bonus Scheme, private healthcare, hybrid working, team socials, Bike2Work Scheme and more.
As an Account Director (AD) at iNHouse you will direct the implementation and delivery of public affairs and strategic comms programmes for clients. Working with the support of our Account Managers and Senior Account Managers to ensure delivery, your role will be to develop strategies and activity plans that deliver against the client’s objectives with clear links to the clients’ business goals. Taking overall responsibility for a portfolio of accounts, you will be accountable for ensuring that the team is working well, that our KPIs are met and that we are making a tangible difference to our clients.
Your responsibilities will be:
- Leading the implementation and delivery of agreed client programmes with minimum input across 4-6 accounts, ensuring excellent client service and satisfaction.
- Advising clients on how to achieve their public affairs goals, developing strategic programmes to achieve business objectives.
- Setting clear KPIs for every client project and ensuring these are fully understood by the team and agreed with the client.
- Ensuring client expectations are proactively managed with a 6-9 month forward view and that activity remains focused within the agreed scope of work.
- Consistently adding value to client discussions and ensuring active monitoring of political, policy and relevant stakeholder/influencer agendas in order to guide all advice and decisions.
- Becoming an expert in the business of your clients, and being able to articulate this to your team.
- Running motivated and effective account teams, acting as a mentor and coach to enhance team members' development, in addition to line managing some junior team members.
- Playing a leading role in new business growth, by securing renewal of your existing client relationships, spotting opportunities to add additional value from our service offering, and being an active participant in seeking out and responding to new business briefs, including pitching.
- Recognising the importance of proactively building and maintaining your own network and supporting iNHouse’s unique position as a convener of stakeholders.
- Being an active participant and personally supportive of the importance of iNHouse events.
- To be a critical ambassador for the consultancy, confidently representing iNHouse’s expertise and able to differentiate us from the competition.
- To be actively involved in generating new business opportunities and experienced in inputting to new business pitches.
This is the job for you if:
- You can demonstrate your track record of quickly establishing trusted relationships with senior stakeholders and focusing on retention and growth of your client portfolio.
- You enjoy variety and pace, and are adept at juggling competing priorities to tight timescales.
- You are an excellent team player with demonstrable experience in managing and motivating teams.
- You enjoy networking and have and maintain a solid network of contacts – media, political and corporate.
- You think creatively, are a talented writer with a passion for delivering excellent client work with clear strategic insights.
- You have a commercial mind and enjoy working on proposals and pitches for new business.
We're particularly looking for:
- Solid agency experience, or experience within another client service environment.
- Excellent coaching and line management skills with proven ability to teach, motivate and support your junior team.
- Experience crafting and delivering successful new business pitches.
- Sector experience in energy, infrastructure and tech a plus.
What you don't need:
- A degree or a traditional educational background.
Account Director in London employer: iNHouse Communications Limited
Contact Detail:
iNHouse Communications Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to job opportunities.
✨Tip Number 2
Showcase your expertise! When you’re chatting with potential employers or networking, make sure to highlight your experience and successes. Share specific examples of how you've added value in previous roles, especially in public affairs and strategic communications.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like iNHouse, and express your interest in working with them. A well-timed email can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 4
Prepare for interviews by researching the company and its clients. Understand their goals and challenges, and think about how you can contribute to their success. This will not only impress your interviewers but also help you feel more confident during the conversation.
We think you need these skills to ace Account Director in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your CV. Use a friendly tone and don’t be afraid to share your passion for the role and the industry.
Tailor Your Application: Make sure to tailor your application specifically for the Account Director position at iNHouse. Highlight your relevant experience and skills that align with the job description, especially your ability to manage client relationships and lead teams.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your achievements and how they relate to the role. Avoid fluff and focus on what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about life at iNHouse while you’re there!
How to prepare for a job interview at iNHouse Communications Limited
✨Know Your Clients Inside Out
Before the interview, dive deep into understanding iNHouse's clients and their industries. Familiarise yourself with recent projects, challenges they face, and how iNHouse has helped them succeed. This will not only show your genuine interest but also help you articulate how you can add value.
✨Showcase Your Leadership Skills
As an Account Director, you'll be leading teams and managing client relationships. Prepare examples of how you've successfully motivated teams in the past, handled difficult situations, and ensured client satisfaction. Highlight your coaching abilities and how you've developed junior team members.
✨Prepare for Strategic Discussions
Be ready to discuss how you would develop strategic programmes that align with clients' business objectives. Think about KPIs you would set and how you would manage client expectations. This shows that you understand the role's responsibilities and are proactive in your approach.
✨Network Like a Pro
Networking is key in this role. Come prepared with examples of how you've built and maintained professional relationships in the past. Discuss your existing network and how it could benefit iNHouse. This demonstrates your ability to contribute to new business growth and client retention.