Location: InHealth Kings Cross - Diagnostics and Treatment Centre
Hours: 37.5 hours per week, Monday to Friday, with weekend on-call rota
Working pattern: Minimum 4 days on site, with occasional travel to other London CDCs
A brand-new centre. A fresh opportunity. Your chance to lead from day one.
We're looking for an ambitious, commercially minded Service Manager to lead the exciting new InHealth Kings Cross - Diagnostics and Treatment Centre, opening in early 2027.
This is more than a traditional operational management role. It's an opportunity to shape a new healthcare service, build a high-performing team and make a lasting impact on patient care in the heart of London.
As our Service Manager and CQC Registered Manager, you'll take ownership of the centre's operational, clinical and commercial performance, directly leading our MRI and X-Ray services while ensuring the wider centre delivers an exceptional experience for patients, colleagues and clinical partners.
What you will do
- Lead from the front: Take ownership of the successful launch, day-to-day operations and ongoing development of our new King's Cross CDC.
- Build a brilliant team: Inspire, develop and empower colleagues to deliver outstanding patient care and service performance.
- Drive performance: Lead operational and financial delivery, optimising capacity, productivity, budgets and service growth.
- Champion quality: Maintain the highest standards of patient safety, clinical governance and CQC compliance.
- Build strong partnerships: Develop trusted relationships with clinicians, consultants, referrers and healthcare partners.
- Shape the future: Identify opportunities to improve services, enhance patient experience and support the centre's long-term success.
About you
We're looking for a confident, people-focused healthcare leader who combines operational expertise with commercial awareness and a genuine passion for improving patient care.
You’ll bring:
- Proven experience leading teams and managing healthcare services.
- Strong financial and operational management skills, including budgets, KPIs and performance delivery.
- Experience of workforce planning, colleague development and stakeholder engagement.
- A sound understanding of CQC standards, clinical governance and patient safety.
- The confidence and ambition to establish, develop and lead a new service.
Experience within diagnostic imaging, radiology or private healthcare would be advantageous, alongside existing CQC Registered Manager status or eligibility to obtain it. IND01
About us
InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.
Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.
Read more about us here: Who We Are - InHealth Group.
Service Manager employer: InHealth
InHealth is an exceptional employer, offering a supportive and collaborative work environment in Penicuik, Scotland, where you can thrive as a Chief Cardiac Physiologist. With a strong focus on employee well-being, we provide a comprehensive benefits package, including generous annual leave, flexible working options, and extensive learning opportunities, ensuring that you can grow both personally and professionally while making a meaningful impact in healthcare.
