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- Tasks: Lead and manage operations for Community Diagnostic Centres across London, ensuring high-quality service delivery.
- Company: Join InHealth, the UK's largest provider of specialist diagnostic and healthcare services.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Exciting growth plans with opportunities for career advancement and travel across the UK.
- Why this job: Make a real impact on healthcare while leading innovative projects in a dynamic environment.
- Qualifications: Senior leadership experience in healthcare and strong operational management skills required.
The predicted salary is between 75000 - 100000 £ per year.
Location: Hybrid - London and National Travel
Closing Date: 17th May
InHealth is recognised as the UK’s largest provider of specialist diagnostic and healthcare services. Guided by our purpose to Make Healthcare Better, InHealth works closely with the NHS and other healthcare providers to deliver improved patient outcomes. We have ambitious growth plans, and the London service is entering an exciting new chapter. Our flagship King’s Cross Community Diagnostic Centre opens later this year, followed by a full refurbishment of an existing CDC site in 2027, with further development opportunities across the wider London estate to follow.
The role involves being a key member of the Senior Leadership Team for Diagnostics, with responsibility and accountability for the Community Diagnostic Centre services, including Ultrasound, across London. You will lead, develop, manage and support local operational teams, working closely with shared services to ensure the organisational goals and objectives are met and where possible, exceeded.
Your Responsibilities:
- Operations & Service Delivery: Providing overall leadership and accountability for the day-to-day operational performance; ensuring operational capacity, workforce and infrastructure are aligned to activity demand and commissioning requirements; using data to deliver contractual performance, productivity and financial targets across all sites; leading the implementation of operational strategies; working closely with Business Development and Strategy colleagues.
- People Leadership & Culture: Leading, developing and inspiring senior operational and site leadership teams across London CDCs and Ultrasound; ensuring effective workforce planning, recruitment, retention and succession planning; supporting performance management, appraisal, development planning and talent progression.
- Quality, Governance & Compliance: Ensuring compliance with all regulatory and contractual requirements; providing senior oversight of clinical governance, risk management, incidents and complaints; working closely with clinical leaders to maintain consistent standards of care and best practice.
- Financial & Commercial Management: Holding accountability for financial performance across London CDCs and Ultrasound, including budget management and cost control; working with Finance Business Partners to monitor performance, manage risks and deliver sustainable profitability; supporting bid activity, contract mobilisation and commissioner engagement from an operational perspective.
- Strategic, Stakeholder & System Leadership: Setting the direction and strategy for the division with the Managing Director; evaluating performance and recommending strategies to improve results; understanding market positions and maximising opportunities for business development; developing and maintaining strong relationships with commissioners, ICB leadership, NHS Trusts and partner organisations; contributing operational insight to Group strategy development and innovation initiatives.
You have experience of:
- Operating at senior leadership level within healthcare (ideally within NHS secondary care).
- Leading complex, multi-site operations with full accountability for quality, people and financial performance.
- Working with NHS commissioners, ICBs and system partners.
- Managing large budgets, delivering KPIs and driving continuous improvement.
- Leading through change, growth and service transformation.
You will also be degree educated (or equivalent) and willing to travel across the UK as required; a full UK driving licence is desirable.
Director of Operations - London Diagnostics employer: InHealth
Contact Detail:
InHealth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations - London Diagnostics
✨Tip Number 1
Network like a pro! Reach out to connections in the healthcare sector, especially those who work with NHS or diagnostics. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Knowing about InHealth's growth plans and the new King’s Cross Community Diagnostic Centre will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams through change and improved operational performance. This is key for a role like Director of Operations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Director of Operations - London Diagnostics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Director of Operations role. Highlight your experience in leading complex operations and managing large budgets, as these are key for us at InHealth. Use specific examples that showcase your achievements in similar roles.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share your passion for improving healthcare and how your leadership style aligns with our goals. Don’t forget to mention your experience with NHS commissioners and system partners!
Showcase Your Leadership Skills: In your application, emphasise your people leadership skills. We want to see how you've inspired teams and driven performance in previous roles. Include any relevant examples of workforce planning and talent progression initiatives you've led.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can ensure your application gets the attention it deserves. Plus, it’s a great opportunity to explore more about our values and culture!
How to prepare for a job interview at InHealth
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the role and the company. Research InHealth’s recent projects, especially the new King’s Cross Community Diagnostic Centre. Understanding their goals and how your experience aligns with their mission to improve patient outcomes will show that you’re genuinely interested.
✨Showcase Your Leadership Skills
As a Director of Operations, you’ll need to demonstrate your ability to lead and inspire teams. Prepare examples from your past where you successfully managed multi-site operations or led through change. Highlight how you’ve improved performance and maintained high standards in previous roles.
✨Be Data Savvy
Since the role involves using data to drive performance, be ready to discuss how you’ve used data analytics in your previous positions. Bring specific examples of how you’ve met KPIs or improved operational efficiency through data-driven decisions. This will show you can handle the financial and commercial aspects of the role.
✨Build Relationships
In this role, you’ll need to develop strong relationships with various stakeholders. Think about how you’ve successfully engaged with NHS commissioners or ICBs in the past. Be prepared to discuss your approach to stakeholder management and how you’ve navigated complex partnerships to achieve results.